ICT Digital Delivery Manager AT Devon and Cornwall Police and Dorset Police
at Dorset Council Armed Forces Covenant Disability Confident Employer UK Skilled Worker Employer Defence Employer Recognition GoldShape critical infrastructure supporting frontline policing The Alliance ICT Department delivers vital technology services to Devon & Cornwall Police and Dorset Police, supporting over 10,000 officers and staff. We're looking for an experienced ICT Infrastructure & Digital Delivery Manager to lead the design, delivery, and performance of the core infrastructure platforms that underpin policing operations. This is a senior leadership role with responsibility for ensuring our infrastructure is secure, resilient, high-performing, and ready for future digital demands. What you'll be responsible for You will lead multidisciplinary teams and suppliers across key infrastructure domains:
- Hosting & Cloud Platforms Data centres, hybrid cloud environments, storage, backup, and resilience
- Networks & Connectivity LAN/WAN, remote access, telephony, and mission-critical connectivity
- Communications Airwave services and transition to the Emergency Services Network (ESN)
- Cyber & Technical Security Infrastructure security, vulnerability management, and remediation You Will
- Own infrastructure service performance, availability, and continuous improvement
- Lead supplier and partner relationships, including strategic partners such as BT
- Manage contracts, SLAs, and commercial performance
- Drive modernisation of infrastructure across hybrid and cloud environments
- Collaborate with Digital, Innovation, and operational stakeholders What we're looking for You are a proven infrastructure leader who combines technical depth with strategic leadership. You Will Bring
- Extensive experience managing enterprise-scale IT infrastructure environments
- Strong knowledge of cloud, networks, hosting, and security domains
- Experience managing suppliers, contracts, and outsourced services
- A track record of delivering resilient, high-availability services
- Excellent stakeholder engagement and influencing skills
- The ability to lead teams through change and transformation Why join us?
- Make a direct impact on public safety and frontline policing
- Lead complex, large-scale infrastructure supporting critical services
- Work in a collaborative, multi-force environment
- Be part of a team driving digital and infrastructure transformation
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