Front of House Attendant

Founded over 30 years ago, Sir Cameron Mackintosh's Delfont Mackintosh Theatres Ltd owns and operates eight of the most prestigious theatres in London's West End: the Gielgud, Noël Coward, Novello, Sondheim, Prince Edward, Prince of Wales, Victoria Palace and Wyndham's.

Reporting to theatre management, this role ensures exceptional customer service is delivered before, during and after the performance. This includes welcoming patrons, checking tickets in a fast-paced environment, and selling programmes, merchandise, ice cream and an assortment of drinks and snacks to customers. The Front of House team also ensures the safe evacuation of patrons when directed by the Duty Manager.

Successful applicants will have exceptional standards of customer service, great team-working skills and excellent communication, interpersonal and listening skills.

This is an ideal opportunity for anyone looking for part time work that fits around other commitments. We offer flexible contracts of up to 7 or 8 shows per week.

We are recruiting temporary roles for the Christmas period from 18 November 2026 to 2 January 2027. We are also looking for people who would like to join us beyond the Christmas period, if you are interested please specify this in your application.

Important Eligibility Information To be eligible for this role, you must be available to work throughout the Christmas period, including:

• Christmas Eve
• Boxing Day
• New Year's period

As this role may involve the service of alcohol, applicants must be aged 18 or over.

Working Pattern: Before applying, please note that this role is primarily based around evenings and weekends, and you must be available to work at least one of the following days each week:

• Thursday
• Friday
• Saturday There may also be opportunities to pick up additional shifts at our other venues, subject to operational requirements and availability. Shift times will vary depending on the production and venue. As a theatre group, most shifts take place during evenings and weekends to align with performance schedules.

Contract Options We are able to offer the following contract options: 8 Show Contract

• Minimum of 30 hours per week
• Across 6 days per week 7 Show Contract
• Minimum of 26.25 hours per week
• Across 5 days per week 6 Show Contract
• Minimum of 22.5 hours per week Alternative flexible working arrangements may also be available and can be discussed at interview.

Interview Dates Interviews will take place on:

• 20 October 2026
• 21 October 2026
• 22 October 2026

Training Dates If successful, you must be available to attend in person training on at least one of the following dates before commencing your role:

• 4 November 2026
• 10 November 2026
• 13 November 2026

Please see attached job description for additional information.

Closing date: 11/10/2026