Front Desk Administrator

Company Description Raindance film school is a London-based institution focused on practical, industry-relevant training for aspiring filmmakers and creative professionals. The school offers courses, workshops, and programs that cover a wide range of film disciplines, including directing, producing, screenwriting, and post-production. Raindance emphasizes hands-on learning, access to industry experts, and opportunities to build professional networks. Team members work in a dynamic, creative environment that supports students from diverse backgrounds and levels of experience. Role Description The Front Desk Administrator is a full-time, on-site role based in London, responsible for serving as the first point of contact for students, visitors, and partners. Day-to-day tasks include greeting and directing visitors, managing incoming calls and emails, and handling basic receptionist duties such as scheduling appointments and maintaining front desk organization. The role also involves providing administrative assistance, including data entry, updating records, preparing documents, and supporting course and event coordination. The Front Desk Administrator helps ensure smooth daily operations by managing mail and fax communications, maintaining office supplies, and collaborating with other team members to support both staff and students. This position requires a professional, service-oriented approach and consistent presence at the school's reception area during operating hours. Qualifications

• Experience with receptionist duties and front desk operations, including greeting visitors, answering phones, and managing appointments.
• Strong customer service and communication skills, with the ability to interact professionally and courteously with a diverse community.
• Administrative assistance experience, including data entry, record-keeping, and basic office coordination.
• Ability to handle mail, fax, and general office correspondence accurately and efficiently.
• Proficiency in common office software (e.g., email, word processing, spreadsheets); familiarity with scheduling or student management systems is an advantage.
• Excellent organizational skills, attention to detail, and the ability to manage multiple tasks in a busy environment.
• Reliable, punctual, and comfortable working on-site full time in a professional educational setting.
• Prior experience in an educational or creative environment is beneficial; relevant training or coursework in administration or office support is a plus.