YOU: Early In Customer German Language Support Career Dec / Jan Start £50k+ Visa Required London Office Training & Induction in USA Move to sales in 1 -2 yrs Join the team and become an integral part of the German support initiative. Our commitment to exceptional Germansupport is unmatched in the industry. We have found 4 Bilingual Account Managers to work with our client's existing customer base in Europe. We now need an additional German speaker. This is a full-time entry-level position that offers German speaking individuals an opportunity to apply their skills in a dynamic work environment while developing well-rounded competencies across key products and services. You'll need to be a self-starter, work effectively as part of a team, and support day-to-day operations in a rapidly growing organisation. You'll be a critical link between customers, sales, business development, and management. Providing outstanding Dutch support is vital for our clients' success. The Job:

  • Proactively service and support German speaking clients Our team is dedicated to enhancing the quality of German support. We strive for excellence in our German support services.
  • Field incoming calls, handle contractor customer inquiries and troubleshoot problems
  • Handle client account management functions, including invoicing and collections Experience in German support is highly valued within our organisation.
  • Proactively analyse customer service processes and bring forth ideas for continuous improvement
  • Research and develop various resources and reference documents for German speaking clients
  • Support and participate in the organisation's Continuous Improvement Program The Successful Person will have: UK residency
  • Bachelor's degree from an accredited university
  • Proficient computer skills in programs, i.e., Word, Excel, and PowerPoint
  • Demonstrated personal initiative
  • Good presentation skills
  • Solid analytical and problem-solving ability
  • 1 – 3 years of customer service experience
  • Desire to assume increasing levels of leadership responsibility
  • Ability to work on multiple tasks simultaneously
  • Excellent German verbal and written communication skills Join us in providing exemplary German support, with a competitive salary.
  • Strong organisational skills and attention to detail
  • Ability to work well in a fast-paced environment Language requirements: Native-level German language Business-level English Salary: £50,000 + Bonus potential Location: [G. London] City of London Job type: Permanent – Office-based Requirements added the job poster
  • Bachelor's Degree
  • Authorized to work in United Kingdom

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