Regional Sales Manager
C&M Travel RecruitmentRegional Sales Manager, Travel, Home/Field Based, Competitive Package. Are you an inspiring multi-site sales leader who knows how to build high-performing teams and deliver exceptional customer experiences? We're looking for a Regional Sales Manager to lead a network of Store Managers, driving commercial performance, customer satisfaction and operational standards across the region. This is a highly visible leadership role for someone who enjoys developing people, driving sales and identifying new opportunities for growth. The Role You'll take responsibility for:
- Leading, coaching and motivating Store Managers to maximise sales, profitability, productivity and customer satisfaction.
- Driving regional performance against commercial targets and key business KPIs.
- Developing Store Managers into strong, accountable leaders who can build and retain high-performing teams.
- Providing regular coaching, feedback and performance support, including guidance on employee relations and staffing challenges.
- Conducting regular store visits to maintain standards, provide leadership and identify opportunities for improvement.
- Creating a culture of accountability, recognition, engagement and continuous development.
- Identifying new business opportunities and initiatives to increase regional growth and market share.
- Ensuring consistent customer service, operational standards and company procedures across all locations.
- Taking ownership of escalated customer issues and ensuring positive, professional resolutions.
- Working collaboratively with colleagues across the wider business to deliver regional and company-wide objectives. About You You'll be a confident and commercially focused leader with:
- Proven experience managing multiple locations, branches or stores.
- A strong track record of delivering sales and commercial results.
- Excellent people leadership and coaching skills, with a genuine passion for developing others.
- The ability to motivate teams, create accountability and drive performance through Store Managers.
- Strong commercial awareness and an instinct for identifying opportunities to grow sales and market share.
- Excellent communication and relationship-building skills at all levels.
- The confidence to make decisions, resolve customer issues and manage challenging situations.
- A proactive, resilient and results-focused approach.
- A genuine commitment to delivering exceptional customer experiences and consistently high standards. Why This Role? This is an opportunity to take ownership of regional performance while making a genuine difference to people, customers and commercial results. On offer is a competitive base salary dependant on experience (to be discussed on application), plus car allowance and bonus. This is a remote role with regular travel required around Central and Eastern Scotland.
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