Sales Order Administrator

Company Description Valiant Medical Ltd is a leading UK medical device company specializing in innovative solutions for vascular access. The organization partners with renowned manufacturers in renal, oncology, haematology, and ICU to provide high-quality products for catheter maintenance and care. To learn more about the organization and its products, visit www.valiantmedical.co.uk. Role Description The Sales Order Administrator is a full-time, on-site role based in Solihull, responsible for managing the end-to-end sales order process. On a day-to-day basis, this role involves entering and processing customer orders, verifying pricing and product codes, and ensuring accurate and timely order confirmations. The administrator will coordinate with the logistics, and suppliers to track deliveries, resolve order queries, and support customers with order status updates and documentation. The role includes maintaining up-to-date records, preparing basic reports, and supporting invoicing and credit note processes. The Sales Order Administrator will also assist with general administrative tasks, contribute to continuous process improvements, and uphold high standards of customer service. Qualifications

• Strong administrative and organizational skills, including accurate data entry, document management, and record-keeping.
• Customer service and communication skills, with the ability to handle phone and email inquiries professionally and build positive relationships with internal and external stakeholders.
• Proficiency in MS Office (especially Excel and Outlook) and familiarity with CRM and/or ERP systems for order processing and reporting.
• Attention to detail and numeracy skills to manage pricing, product codes, and order quantities with a high level of accuracy.
• Time management and prioritization skills to handle multiple orders and deadlines in a fast-paced environment.
• Ability to work collaboratively with sales, logistics, and finance teams and to follow established procedures and compliance requirements.
• Previous experience in sales administration, order processing, or a similar role is preferred but not essential.
• We will consider reduced hours fir the eight candidate if required.