Domiciliary Care Branch Manager

Location: Brackley, Northamptonshire Contract: Full-Time Salary: Competitive, dependent on experience Join Caroline Cares For You Caroline Cares For You has a long-standing reputation for delivering exceptional domiciliary and live-in care. We currently provide around 400 hours of care per week, supporting people to remain independent in their own homes through high-quality visiting care and live-in care services. We are seeking an exceptional, experienced Branch Manager to join us This is an opportunity for a highly motivated leader who enjoys making a real difference, driving service improvements, supporting teams and embedding sustainable, high-quality practices. Working alongside our senior leadership team, you will play a key role in implementing our improvement plan, supporting our staff and ensuring we continue to deliver safe, compassionate and person-centred care. What You'll Be Doing

• Lead the day-to-day operational management of a busy domiciliary and live-in care service delivering approximately 400 care hours per week.
• Work collaboratively with senior management to implement and imbed ongoing improvments.
• Drive improvements in quality, governance, compliance and operational performance.
• Coach, mentor and develop the branch team to build confidence, accountability and a culture of continuous improvement.
• Ensure safe staffing, effective rota management and excellent continuity of care.
• Complete audits, spot checks, care reviews and quality monitoring activities, ensuring actions are completed promptly.
• Build positive relationships with clients, families, local professionals and commissioners.
• Ensure compliance with CQC Regulations, safeguarding legislation and company policies.
• Support recruitment, induction, supervision and performance management of staff.
• Prepare the branch for future regulatory engagement by embedding robust governance processes and best practice. About You We're looking for someone who has: Essential
• A strong track record of successfully improving service quality and compliance.
• Experience managing services through CQC inspections and implementing action plans.
• Excellent knowledge of CQC Fundamental Standards and regulatory requirements.
• Outstanding leadership and people management skills.
• Experience managing both visiting care and/or live-in care services.
• Excellent organisational and problem-solving abilities.
• Full UK driving licence and access to a vehicle. Desirable
• Level 5 Diploma in Leadership for Health & Social Care (or equivalent).
• Experience supporting services to achieve Good or Outstanding CQC ratings.
• Knowledge of electronic care planning and rostering systems.
• Significant management experience within a CQC-regulated domiciliary care service. Why Join Us? You'll be joining a supportive senior leadership team who are fully committed to investing in the service, supporting our staff and delivering exceptional outcomes for the people we care for. Safeguarding