Ward Clerk - Mental Health - Hergest

Job Overview An exciting opportunity has arisen for a Ward Clerk to join the Team at the Hergest Unit. The job of the Ward Clerk is to support with the administrative duties within our inpatient wards and is an integral part of the Nursing and Medical team in supporting high-quality patient care. This is a great opportunity to work in and part of the NHS and support your communities with their Health Care. Main duties of the job The successful candidate will be the first point of contact for patients, relatives and visitors to the Ward and must demonstrate a professional and sensitive manner and maintain confidentiality at all times. Working as part of the Ward Team the post holder will be required to give efficient clerical support to the nursing staff on the Ward. Applicants must also have a good standard of education, be adaptable and have good organisational skills. A professional telephone manner is essential to receive and respond courteously to all telephone enquiries regarding patient care. Previous Ward Clerk experience and knowledge of the Patient Administration System (WPAS) is desirable but not essential as full training will be provided. The ability to speak Welsh is essential for this post - minimum level 3 Please note: This vacancy may close early if a high volume of applications is received. We recommend submitting your application as early as possible. Working for our organisation If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead' competence framework. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. Detailed Job Description And Main Responsibilities Person specification Qualifications Essential criteria

• Meets all essential criteria Desirable criteria
• Meets all desirable criteria Experience Essential criteria
• General secretarial / office experience Desirable criteria
• Previous experience in a hospital environment / dealing with people Skills Essential criteria
• Good communication skills
• IT Skills
• Welsh speaking - minimum level 3 required Knowledge Essential Criteria
• Typing / word processing Desirable criteria
• Knowledge of hospital programmes