Insurance and Claims Officer - G5 - R5605b

Insurance & Claims Officer

• Location: Leicester
• Job Type: Full-time, Temporary Contract (Hybrid)
• Salary: £16.90 per hour

Join our in-house claims handling team at the Council in Leicester. We are seeking an experienced Insurance & Claims Officer with a strong background in liability and personal injury related to negligence policies such as public liability, employers liability, third-party liability, or motor background. This role offers a hybrid working arrangement with office attendance required on Monday, Wednesday, and Friday.

Day-to-day of the role:

• Progress and record information on an allocated caseload of insurance claims against the council, including investigating any potential cases of fraud.
• Determine liability by reviewing and investigating cases, and evaluating the evidence provided.
• Collaborate with council department staff on cases affecting them.
• Meet, interview, and negotiate with claimants, their legal and other representatives.
• Recommend and prepare cases to be challenged in court, including injury compensation.
• Instruct Loss Adjusters where necessary.

Required Skills & Qualifications:

• Minimum of 2-3 years of recent experience in handling liability and personal injury claims.
• Progressing towards or willing to complete ACII qualification or possess equivalent knowledge and experience.
• An understanding of common law negligence and the management of risk.
• Proven experience in dealing with claims for an insurance company or a large organisation.
• Proficiency in using office-based ICT applications for email, internet access, word processing, spreadsheet analysis, and database updating.

Benefits:

• Competitive hourly rate.
• Hybrid working arrangement allowing flexibility.
• Opportunity to work within a supportive team in a vital public sector role.

To apply for the Insurance & Claims Officer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.