Customer Service Consultant

Reed is excited to be working with a new client offering 6 Customer service advisor roles- 6-month period- immediate start!

To apply email CV to- kelly.onley@reed.com

This is a fully remote position, and we are looking for candidates who are comfortable working independently from home while maintaining a high standard of professionalism, communication, and accuracy. The role will involve a combination of telesales/calling activity and data entry, so prior experience in these areas, or experience that is clearly transferable, will be essential.

Role Overview

We are looking to recruit 6 candidates for a Remote Telesales and Data Entry Assistant role. The successful candidates will be expected to work 9 hours per day, with a 9:00am start time, and must be available to work a minimum of 5 days per week.

The business operates Monday through to Sunday, so flexibility is important, and candidates may be rostered across any 5 days within that operating week depending on business requirements.

This is a remote-based role, and candidates will be provided with the relevant software and systems required to carry out the position effectively. This includes access to our dialler system for calling activity and our Sage data recording system for accurate input and management of information. As such, candidates should be comfortable working with digital systems, following structured processes, and managing both calling and administrative tasks within a remote environment.

MUST HAVE

Telesales, call handling, customer contact, administration, data entry, or otherwise relatable experience

In addition to experience, there is a language requirement for this role. All candidates must speak English, as well as at least one of the following languages:

• French
• Portuguese
• Spanish
• Italian

You must also be suitable for a fully remote role, organised, reliable, be confident speaking to customers or contacts over the phone, and capable of working to a structured daily routine with minimal supervision.

Summary of the Role Requirement's:

• Start time: 9:00am - 9 hours per day
• Minimum 5 working days per week
• Monday to Sunday
• Must have own mobile phone and laptop to use
• You will be provided with:
• Dialler system
• Sage data recording system