Head of Ecommerce

🚀 Head of Ecommerce – High-Growth Luxury Consumer Brand Location: London (Hybrid - 1 day in-office + occasional travel) Package: Up to £100,000 Base Salary + Competitive Bonus Scheme About the Opportunity A multi-award-winning, rapidly scaling global brand in the Luxury Consumer Space is looking for a highly commercial Head of Ecommerce to lead their worldwide DTC and marketplace strategy. Famous for their premium, beautifully designed, and highly durable products, this business combines incredible international growth with a passionate, bold culture. Reporting directly to the Global Head of Growth, you will be the strategic engine driving global revenue, platform strategy, and ecommerce operations across a hub-and-spoke model. If you are an ambitious Head of Ecommerce looking for your next step up, or an established Director ready to scale a category-leading brand, this is your opportunity to build a global centre of excellence and shape the future of a renowned consumer business. Why Join?

• Take total strategic control of global ecommerce revenue performance, site merchandising, and platform strategy across both DTC (Shopify) and Amazon marketplace channels.
• Lead a distributed global hub-and-spoke team across the UK, EU, and US, establishing the systems, experimentation frameworks, and operational standards required for long-term international growth.
• Join a passionate, innovative business on a massive growth trajectory, working with premium, high-performing products that have cultivated a deeply engaged global community. What You'll Do
• Own the global ecommerce strategy, driving revenue growth, conversion rate (CVR), AOV, and profitability across all international markets.
• Build, lead, and coach a global ecommerce centre of excellence, managing regional operators including a Global Ecomm Manager (UK/EU), Sr. Manager (US), and Merchandising Manager (UK).
• Partner cross-functionally with Performance Marketing, Finance, Sales, and Regional Commercial teams on forecasting, seasonal trading execution, and promotional planning.
• Oversee the global CRO and testing strategy, developing scalable experimentation frameworks and reporting standards across regions.
• Ensure site experience, UX, and merchandising standards perfectly align with commercial priorities and premium brand positioning.
• Lead weekly and monthly business reviews focused on trading performance, testing outcomes, risks, and market expansion opportunities. What We're Looking For
• 8+ years of e-commerce experience with strong leadership credentials within a DTC, premium product, or consumer brand environment (ideal for a high-performing Head of Ecommerce stepping up, or an existing Director).
• Proven track record of owning and scaling ecommerce revenue performance across multiple international markets or regions.
• Deep operational and strategic expertise in Shopify, CRO, merchandising, ecommerce analytics, and experimentation strategy.
• Experience leading ecommerce operations across both DTC and marketplace channels, with a strong commercial mindset to translate data into actionable trading strategies.
• Hands-on experience building, scaling, and managing distributed, cross-functional teams in a fast-paced environment. What's Included
• Up to £100,000 Base Salary
• Competitive Bonus Scheme
• Highly Flexible Working (1 day a week in London + occasional travel)
• 26+ Days Holiday + Bank Holidays
• Comprehensive Pension & Benefits Package (including Enhanced Parental Leave)
• Generous Product Allowances (Free premium product & Friends/Family discount)