Area Operations Manager

Area Operations Manager Location: Bristol Area Package: £32,000 - £34,000 + Car Allowance (£350 per month) Primary Purpose of the Position: The role requires flexibility to respond to operational needs and occasional out-of-hours support when required. The role requires flexibility to respond to operational needs and occasional out-of-hours support when required. There is also an opportunity to grow within the business, for ambitious candidates in search of career progression. Reporting:

• Reporting directly to the ROM (Regional Operations Manager)
• Reporting indirectly to the OD (Operations Director) Main Duties of the Position:
• Respond to all client concerns quickly and professionally
• Recruitment
• Provide support to improve performance
• Managing poor performance effectively and within company policies/procedures
• Work alongside HR where necessary to provide support with employee relations and HR disciplinary procedures
• Ensure there is a visible presence on-site at all times
• Audits/Payroll timesheets
• Health and Safety checks and training
• Ensure monthly site budgets are met
• Order consumables and materials for sites via the online system Desired Skills and Experience:
• A positive hands-on approach with the ability to multitask.
• Organised with a 'can do' attitude
• Maintain consistency under pressure
• Excellent attention to detail
• Ability to travel regularly between multiple client sites across the region. A driving licence and access to a vehicle may be beneficial for this role.
• Candidates must be able to satisfy client security vetting requirements, which may include residency checks and background screening. Other Information:
• Experience managing operations within a multi-site, customer-focused environment such as facilities management, hospitality, retail, logistics, healthcare, or similar sectors.
• The role includes a rota covering occasional evenings, weekends, and bank holiday periods, with advance notice provided wherever possible.
• Proven attention to detail and commitment to excellence in service standards is essential
• Experience managing budgets and understanding financial performance indicators is desirable. Benefits:
• Work-from-home Fridays (after probation)
• Salary Sacrifice Scheme – Save money on eligible benefits through our salary sacrifice programme
• Centrally located premium office in London with shower and cycling facilities
• Enhanced maternity, paternity, and shared parental leave.
• Subsidized gym membership
• Free fruit, snacks, and drinks in the office
• Genuine career opportunities with a ‘promote from within' culture
• Continuous training and personal development programs
• Employee of the Quarter awards plus annual Cleanology Awards
• Regular company-funded social events throughout the year
• Cake and bubbles for all HQ birthdays
• Annual weekend away competition for HQ team to Europe
• Three fully paid sick days
• 25 days of annual leave