Incident Manager

INCIDENT, CHANGE & RELEASE MANAGER REQUIRED Initial contract until March 2028, with extensions 2-3 days per week on site in the South West, with WFH Inside of IR35 SC clearance required. DV preferred. Due to the nature of the roles, only Sole British Nationals can be considered for this post. Experience Required:

• Proven experience in Change, Release of Service Management roles within a complex IT environment.
• ITIL 4
• Experience of leading major incident response
• Change governance processes and CAB activities
• Experience in developing service management processes and documentation
• Experience coordinating infrastructure, platform or application releases
• ITSM tooling Desirable:
• MOD/Defence experience
• SIAM environments
• SACM experience