Quality Assurance Manager

QA Manager – Food Manufacturing - Site Based role in Leicester I'm working with a food manufacturer looking for an experienced QA Manager to take ownership of quality and food safety standards across its site. This is a hands-on role with a strong people element. You'll lead the QA team, support production with day-to-day decisions and make sure the systems behind the operation work in practice, not just on paper. You'll also play a key role in audit preparation, customer requirements and continuous improvement. It would suit someone who is comfortable spending time on the factory floor, can get to the root of a problem and knows how to bring teams with them when changes are needed. The Role:

• Lead, coach and develop the QA team, ensuring they have clear priorities and the support to make sound decisions.
• Maintain and improve the site's quality management system, keeping procedures, records and specifications accurate and up to date.
• Manage HACCP plans and food safety controls, reviewing them when products, processes or risks change.
• Prepare for and lead customer, BRCGS and other relevant audits, then drive timely completion of any actions.
• Oversee internal audits, GMP inspections, traceability exercises and product testing programmes.
• Investigate customer complaints, non-conformances and incidents, identifying root causes and making sure corrective actions prevent repeat issues.
• Work closely with Production to resolve quality concerns while maintaining food safety and customer standards.
• Support NPD and process changes, ensuring new products can be produced consistently and meet agreed specifications.
• Monitor quality performance, identify trends and use the data to prioritise improvements across the site. What you'll bring
• Experience in a QA Manager, Quality Manager or Senior QA position within food manufacturing.
• Strong knowledge of HACCP, GMP, food safety legislation and recognised standards such as BRCGS.
• Experience managing audits and responding to customer or certification body requirements.
• A track record of leading and developing a QA team.
• Confidence investigating quality issues and turning findings into practical, lasting improvements.
• The ability to build effective relationships with Production, Technical, NPD and other site teams.
• Good organisation and communication skills, particularly when balancing urgent issues with longer-term projects. What you'll get?
• Competitive salary.
• Healthcare.
• Enhanced holiday allowance and pension contribution.
• Product savings and lifestyle discounts.
• Excellent training and progression opportunities. If you're looking for a QA Manager role where you can influence standards, develop a team and make a visible difference across a food manufacturing site, I'd be keen to hear from you. Apply now for more information on this exciting QA Manager role.