Senior Account Manager

Job Title: Senior Account Manager (Agency Team) Salary: £40,000 - £45,000 P/A + bonus Level: Senior Hours: Full time (09:30-17:30 Monday-Friday with an early finish Friday) Location: North London - Hybrid About Connect Where the culture is contagious, the energy is infectious & the campaigns go viral! Connect Management is a leading social-first creator agency representing over 150+ talents. We've built best-in-class experiences for our clients and are leading a new generation of industry disruptors. At Connect, we create game-changing social strategies and attention-grabbing content. We build strategic connections between the world's biggest brands and the world's most relevant social-first talent. With our speed, scale, and expertise, we're the all-in-one agency that delivers results. If you're passionate about shaping the future of digital talent and brand partnerships, we want to hear from you! Senior Account Manager As a Senior Account Manager, you'll be the go-to contact for your clients - ensuring campaigns run seamlessly, deliver measurable results, and exceed expectations. You'll mentor junior team members, collaborate with internal departments, and work closely with the Account Director to deliver best-in-class influencer marketing campaigns. Key Responsibilities Client Partnership & Strategy:

• Build trusted, long-term client relationships as their influencer marketing expert.
• Translate client goals into actionable, insight-led campaign strategies.
• Identify new opportunities for growth, innovation, and measurable impact.
• Partner with the Account Director to shape and execute client roadmaps. Campaign Management & Delivery
• Lead the full campaign lifecycle - from briefing and influencer selection to reporting and analysis.
• Deliver campaigns on time, on budget, and to the highest creative standards.
• Collaborate cross-functionally (Creative, Strategy, Talent, Operations, Finance) to ensure flawless delivery. Client Servicing & Communication
• Lead confident, proactive client communications and performance updates.
• Present insights and recommendations with clarity and conviction.
• Deliver weekly “account MOTs” to the Account Director, highlighting wins and risks. Reporting, Insights & Proposals
• Lead reporting and extract meaningful insights that drive future success.
• Run internal wash-ups to identify learnings and optimise delivery.
• Contribute to creative, data-informed proposals and pitch decks. Team Leadership & Development
• Guide and mentor Account Executives and Managers, fostering confidence and capability.
• Provide constructive feedback and uphold excellence across client deliverables.
• Encourage collaboration, curiosity, and knowledge sharing within the team. Account Growth & Performance
• Achieve account growth KPIs and maintain high client satisfaction.
• Proactively identify opportunities to expand client partnerships. What You Bring
• 3-6 years of experience in influencer, social, or creative account management.
• Deep understanding of the creator economy and creator partnerships.
• Excellent communicator, presenter, and relationship-builder.
• Commercial awareness with confidence managing budgets and growth targets. What Success Looks Like
• Clients view you as an indispensable strategic partner.
• Campaigns consistently exceed performance goals.
• Your team feels supported, motivated, and aligned. What you can expect You'll be working at our young, vibrant, and energetic office, where there's always a great atmosphere and a social vibe. Our office hours are 9:30 to 5:30, and we're in the office five days a week, so you'll quickly become an integral part of the team and dive right in from day one. Don't just take our word for it, see the culture for yourself: https://www.tiktok.com/@connectmanagement
• Competitive salary based on your level experience and structured pay bands
• Private health insurance to keep you feeling your best — because your wellbeing matters!
• Office Gym Facilities to keep you fit
• Team and individual incentives to keep you motivated
• In-house high-performance coaching to help you level up
• Mental health support because your well-being matters to us
• 25 days annual leave + bank holidays (plus a well-deserved Christmas break)
• Extra holiday day for every year you're with us
• Chance to win a holiday every month – because who doesn't love a getaway?
• Summer & winter team socials for those unforgettable moments
• Early finish & dress-down Fridays – just because it's Friday!
• Free office snacks and drinks to keep you fueled Our Commitment