Commercial and Growth Director

Job type: Permanent, Full time Salary: TBC depending on experience Location: North Bristol (Hybrid, 3 days in the office) Benefits highlight:

•         Employee Owned Business
•         BCorp
•         Enhanced Employee Pension contributions
•         Private Health Cash Plan
•         Paid volunteer days Overview: Are you an experienced commercial professional with an FMCG retail background and e-commerce experience looking for a new opportunity? Somewhere your skills and domain expertise can thrive in an ethical and environmentally positive company that is a BCorp and owned by its employees? There's never been a more exciting moment to join Natracare (Bodywise UK Ltd). As we transition into an Employee Ownership Trust (EOT), we're investing in our future, growing our team, strengthening what has always made us exceptional, and building the foundations for long term, shared success. For over 37 years, we've been pioneers and global leaders in natural period and personal care. We've championed health, environmental responsibility, equity, and human rights across our sector. We've built a strong foundation in retail and now we are focused on the next phase. We're looking for a commercial lead who can help us accelerate growth across global retail channels and our own e-commerce channel. And do it in a way that protects our brand, margin and values for maximum impact. This is a chance to combine commercial rigour with a progressive and modern approach. The role We're looking for a Commercial & Growth Director to lead our revenue strategy and execution. This is a senior, hands-on leadership role working directly with the CEO. You'll own:
• Revenue growth
• Gross margin performance
• Channel strategy (retail, e-commerce and new channels) And you'll be responsible for turning our ambition into a clear, deliverable commercial plan. What you'll do Lead and grow our retail business
• Manage and develop our Business development and Account Management team (currently split across UK and key EU markets)
• Work alongside an experienced Senior Executive in North America & Canada to align strategy
• Build strong relationships with key retail partners
• Lead and support new listings and major negotiations
• Identify and unlock new channel/market opportunities (UK + international) Own our commercial performance
• Set revenue targets and lead delivery
• Work with Finance Director on pricing and margin optimisation
• Work with Operations Director to balance cost, supply, and profitability
• Analyse data and sales information to make smart decisions on promotions, trade spend, and channel mix Scale our e-commerce channel
• Take ownership of e-commerce growth and performance
• Work with Marketing Manager to turn engagement into revenue
• Improve conversion, retention, and customer value
• Ensure e-commerce becomes a meaningful and profitable channel Set and drive strategy
• Work closely with the CEO on key decisions and priorities to define where and how we grow (channels, markets, customers)
• Build a clear, focused commercial plan
• Align sales, marketing and finance around shared targets 
• Work closely with ops team to ensure supply chain and logistics are aligned to commercial plan What we're looking for You'll likely bring:
• Strong FMCG experience, minimum 10 yrs, especially with retail buyers
• A track record of delivering revenue growth
• Experience managing pricing, margins, commercial levers and promotions
• Confidence leading customer negotiations and key accounts
• Exposure to e-commerce / DTC (you don't need to be a pure digital expert, but you understand how it works and Performance Marketing) Most importantly:
• You think commercially and strategically
• You're comfortable owning a number
• You can move between big-picture thinking and hands-on execution
• You get excited about the opportunity to use commercial growth to drive impact How you'll work
• You'll report directly to the CEO
• You'll have real ownership and autonomy
• You'll work cross-functionally with marketing, operations, and finance
• You'll set development plans for your team and support them to be their best
• You'll lead with compassion and cultivate a positive and collaborative team spirit
• You'll play a key role in shaping the next phase of the business Why this role matters This isn't just a sales role. It's an opportunity to:
• Shape how a purpose-led brand grows
• Build a modern commercial engine across retail and e-commerce
• Have real impact on both revenue and profitability More reasons to choose us As an employee-owned business, we believe success is something to be shared. That's why every member of our team has a genuine voice in how we work and where we're headed. Through our Employee Voice groups, everyone can help shape day‑to‑day decisions, influence our workplace culture, and contribute to the future we're building together. Employee ownership also means greater transparency, meaningful involvement, ongoing investment in your learning and development, and a real stake in our long‑term growth. On completion of your probation period, all employees are eligible to participate in a performance-based annual tax‑free profit share of up to £3,600. And that's just the beginning, we also offer:
• 25 days annual leave plus bank holidays and 2 extra days at Christmas
• Option to join Private Health Cash Plan
• Free organic fruit, tea, coffee, and milk(s) in the office
• Bike lockups and showers
• Free parking and electric charge points
• Swap up to five office days a year to work remotely anywhere, including abroad
• Two paid volunteering days annually
• Opportunities for continued professional development and paid training, events and workshops
• Enhanced employer pension contribution – between 6% to 8%
• Enhanced paid maternity leave
• Annual work anniversary gift cards
• Cycle to work scheme
• Electric vehicle salary sacrifice scheme
• Endometriosis Friendly Employer creating a fairer and safer workplace for employees experiencing endometriosis To apply: Deadline for applications: 3rd October Email us at jobs@natracare.com using the reference “Commercial & Growth Director” as the subject line. Please send a copy of your CV and a cover letter introducing yourself, your interests and how you're a good fit for the role.