Senior Consultant

A growing Life Sciences consulting firm is seeking a Senior Consultant / Manager to support pharmaceutical clients across customer engagement, omnichannel strategy and commercial transformation initiatives. Key Responsibilities

• Deliver customer engagement, commercial excellence and omnichannel transformation projects for leading pharmaceutical and biotech clients.
• Lead workstreams focused on HCP engagement, customer journeys, field force effectiveness and customer-centric operating models.
• Analyse commercial, customer and market data to develop actionable recommendations and strategic insights.
• Facilitate client workshops and present findings and recommendations to senior stakeholders.
• Support the design and implementation of customer engagement strategies, CRM programmes and go-to-market initiatives.
• Manage day-to-day client relationships and contribute to proposal development and business growth activities.
• Collaborate with cross-functional teams to help clients improve commercial performance and customer experience. Requirements
• Experience within Life Sciences consulting or pharmaceutical commercial functions.
• Exposure to customer engagement, omnichannel, commercial excellence or CRM-related programmes.
• Strong stakeholder management and problem-solving skills.
• Experience managing workstreams and delivering client-facing projects.