About the job

Plexus is seeking a Quality Engineer II to drive product compliance, root cause analysis, and quality assurance across our manufacturing operations. Based at our Kelso facility, you will lead non-conformance resolution, manage customer complaints, and ensure full alignment with customer specifications, regulatory requirements, and industry standards.

Key Job Accountabilities

  • Quality Management & Audit Oversight: Lead the development and deployment of QMS metrics to monitor process health. Support internal, external customer, and QMS recertification/surveillance audits. Lead product-related CAPA discussions and closures.
  • Product Compliance & Validation: Ensure Assembly Build Instructions (ABIs) meet strict standards. Approve Engineering Change Orders (ECOs), deviations, and build guidelines. Lead the creation, execution, and maintenance of Master Validation Plans.
  • Manufacturing & Inspection Support: Monitor ongoing operations to rapidly address quality concerns, issue alerts, and execute purges or containment when needed. Establish inspection strategies for receiving, pre-ship, and out-of-box audits, ensuring complete Quality History Documentation and Certificates of Compliance.
  • Non-Conformance & Root Cause Leadership: Own customer complaint resolution and non-conformance management from initial containment through structured root cause analysis and corrective action.
  • Quality Culture & Training: Build and embed quality awareness on the shop floor. Train and educate operators and production associates on compliance procedures, verifying training and inspection effectiveness.

Qualifications & Experience

  • Education & Experience: Bachelor's degree with 2+ years of relevant quality/manufacturing experience preferred (or an equivalent combination of education and hands-on experience).
  • Technical & Problem Solving: Demonstrated skill using structured problem-solving tools, systemic data analysis, and experimental design to resolve technical and organizational challenges.
  • Operational Design: Ability to design, document, and control repeatable processes within economic, health, and safety constraints.
  • Collaboration & Leadership: Strong cross-functional project leadership skills, with the ability to coach and mentor technicians and act as a Subject Matter Expert (SME) for assigned systems.
  • Adaptability: Thrives in a fast-paced manufacturing environment with a proactive, decision-making mindset.

Working Environment

This role directly supports operational teams in a manufacturing environment. Tasks involve walking the shop floor, inspecting and troubleshooting jigs, fixtures, and manufacturing methods, alongside computer-based technical documentation and cross-functional team collaboration.

Apply Today

If you are a detail-oriented quality professional looking to develop your expertise across our Scottish manufacturing sites, apply today to join the team at Plexus.

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