Dual Fuel Smart Meter Installer - Glasgow

We're looking for Dual Fuel SMART Meter Installers to join our growing team in and around the Glasgow area. If you're looking for more flexibility, real variety and a role where you can make a genuine difference, this is for you.

What's in it for you?

• Competitive base salary of £40,652 reviewed annually
• Quarterly performance based bonus through our Field Incentive Scheme, up to £4,800pa
• Potential Career Progression – training may be provided for: 3 -phase meter installation
• Full equipment provided: - Branded van and fuel card - Smartphone and tablet - Uniform, PPE and tools

Here's a taste of what you'll be doing

You'll be visiting customers who may be struggling with their energy bills, helping them take control through tailored advice and installing SMART PAYG meters where appropriate. You'll also be investigating reports of tampered meters and making them safe.

Every visit is different, and we pride ourselves on delivering excellent customer service in the field. With no set shifts you can balance your work around your life, as long as you meet your weekly working hours.

Key responsibilities

• Deliver excellent face-to-face customer service
• Discuss and agree payment solutions with customers
• Exchange meters to PAYG or classic prepay
• Gather customer and property information
• Lead warrant teams (when required) to safely disconnect meters
• Plan efficient daily routes to reduce carbon footprint
• Record visit outcomes on mobile devices
• Upload job data securely (monthly broadband allowance included) including Bodyworn Video footage uploads

Are we the perfect match?

• MOCOPA/CMA1/MET2 qualified.
• Strong customer service and communication skills
• A full UK/EU driving license (up to 6 points acceptable)
• Comfortable working independently in the field
• Must be willing to undertake 3-Phase electricity training including travel and overnight stays where required during training
• Reside in or near Glasgow
• Broadband access at home

Here 's what else you need to know

• This is a permanent role.
• Excellent parental leave allowance.
• Award-Winning Workplace - We're proud to be named a Sunday Times Best Place to Work 2025 and the Best Place to Work for 16–34-year-olds
• Outstanding Benefits - Enjoy 26 days of annual leave plus bank holidays, a generous pension, life cover, bonus opportunities and access to 20 flexible benefits with tax/NI savings
• Flexible & Family-Friendly - Our industry-leading hybrid and family-friendly policies earned us double recognition at the Personnel Today Awards 2024. We're open to discussing how flexibility can work for you
• Inclusive & Diverse - We're the only energy company in the Inclusive Top 50 UK Employers. We're also proud winners of Best Employer for Women and Human Company of the Year —recognising our inclusive, people-first culture
• Support at Every Stage of Life - We're Fertility Friendly and Menopause Friendly accredited, with inclusive support for everyone
• Invested in Your Growth - From inclusive talent networks to top-tier development programmes, we'll support your growth every step of the way
• For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider