Key Account Director
RefermentReferment is working with an AI software company serving major consulting and professional-services firms. The company is hiring a Key Account Director to own one strategically important enterprise relationship and expand the platform into new teams, practices and geographies. This is a focused commercial ownership role rather than a broad portfolio. You'll combine account strategy, executive relationship building, complex sales and deployment leadership, using deep knowledge of how a large advisory firm buys and operates. The Role
- Own revenue growth, retention, expansion and executive relationships for one flagship account.
- Map new use cases across consulting, transactions, tax, advisory and operational teams.
- Build trusted relationships with partners, managing directors and C-suite stakeholders.
- Create and execute a measurable account-growth plan with a strong expansion pipeline.
- Lead enterprise sales cycles from use-case development and internal sponsorship through procurement, legal review and adoption.
- Coordinate rollouts across teams and regions and feed account priorities into product decisions.
- Travel regularly to customer offices in the UK, Europe and US. What We're Looking For
- At least eight years working at, or selling into, a major consulting or professional-services firm.
- An existing senior network and detailed knowledge of organisational structure, buying processes and internal priorities.
- Evidence of growing large enterprise accounts or delivering substantial commercial outcomes.
- Strong executive communication, proposal development and closing skills.
- Product judgement and a credible view of how AI can improve professional-services workflows. This could suit a senior enterprise account leader or former consulting leader who wants direct responsibility for building a strategic technology partnership.
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