Home Therapy Administrator

North Bristol NHS Trust (NBT) and University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) have merged as of 1st July 2026 to become Bristol NHS Foundation Trust. This creates an exciting future that brings together the best of both organisations. As a single, strong and sustainable organisation, we will not only be able to deliver better outcomes for our patients and fairer care for our population, but it will also provide greater opportunities for our people. Bristol NHS Foundation Trust recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life. Our job adverts may close as soon as sufficient applications have been received. Considering this, if you are interested in this role, please do apply as soon as you can. Generative artificial intelligence (AI) describes algorithms that can be used to produce new content, including audio, code, images, text, simulations, and videos. It is developing all the time and is now being used as a support mechanism for all kinds of content-based creations. Please note the use of AI is monitored and if applicants have used it then they are required to declare this. Job Overview An exciting opportunity has arisen in the Allergy and Clinical Immunology team. We are seeking an enthusiastic individual who is keen to make a difference and impact patient care. The successful candidate will be required to provide efficient and high quality administrative and clerical support to the Allergy and Clinical Immunology Nursing Team, ensuring processes and systems are monitored and evaluated to meet both Trust and National Targets. Main duties of the job

• Oversee Careflow Immunoglobulin therapy referral page.
• Oversee Immunoglobulin therapy referral email.
• Organise patient medication switches, working closely with nursing colleagues leading on this project, attending fortnightly meetings relating to this project.
• Involvement in projects relating to home therapy care for Immunoglobulin patients.
• Attend monthly local IVIG panel meetings.
• Support checks of dictated letters prior to clinician approval.
• Organise notes for patients attending the Medical Day Unit.
• Supporting the nursing team in the Medical Day Unit with pharmacy trays and pharmacy runs.
• Managing Medical Day Unit chair planner.
• Organisation of Medical Day Unit repeat prescriptions.
• Organisation of amendment and re-write to Medical Day Unit prescriptions.
• Booking, cancelling and rescheduling patients appointments for home therapy.
• Proactively booking 2 yearly reviews of home therapy patients.
• Processing homecare repeat requests.
• Supporting the nursing team in organising postal bloods.
• Overseeing MDSAS database. Working for our organisation Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations, operating from three main sites at Southmead, Bristol city centre and Weston. Detailed Job Description And Main Responsibilities As well as the main duties of the job, there will be an expectation to cross-cover others within the service. This will namely be covering inboxes, supporting with patient queries and phone calls, booking appointments and supporting the nursing and clinical team in the smooth and efficient running of services. Person specification Education / Training / Qualifications Essential criteria
• Basic keyboard skills
• Database experience – Competent in Excel, Word and Outlook
• Good standard of English
• Excellent interpersonal and communication skills Work Experience Essential criteria
• Communicating with a broad range of individuals at all levels
• Use of PC / database packages
• Previous communication and telephone skills
• Experience of working as part of a team in a multi-disciplinary environment Desirable criteria
• Experience of working in the NHS or similar organisation Knowledge / Skills / Abilities Essential criteria
• Excellent organisational skills
• Ability to work within established guidelines, demonstrating ability to work independently showing initiative but also understanding when to seek appropriate guidance.
• Demonstrate working to tight deadlines / under pressure
• Provide an understanding of the importance of confidentiality and data protection in a hospital environment Personal Qualities / Special Circumstances Essential criteria
• To be able to maintain good working relationships within own team and wider hospital staff groups / departments
• Profession, courteous and positive approach
• Ability to produce work of an accurate and high standard
• To have a very good time-keeping and attendance record
• Must be able to demonstrate organisation and prioritisation skills We hope that you will decide to join us and become part of this exciting journey, helping us to shape our future together.
• The Trust is committed to investing in and caring for all our staff. We will support you in maintaining and improving your health and wellbeing, as well as your career development through management and training support - developing exceptional people for exceptional careers.
• To comply with Part 7 of the Immigration Act 2016 all applicants must be able to speak fluent English to an appropriate standard which will be assessed at Interview.
• If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system.
• The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
• By applying for this post, you are agreeing to Bristol NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
• Please be aware of scams – unless specified above, we will only communicate with you via @recruit.trac.jobs or nhs.net e-mails and we will never ask you for any payments. Important Please note that if you apply for a position with this Trust, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac account and email accounts. We may also contact you by texting the mobile number, if provided, on the application form. Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore, please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job. As a guide interviews should usually take place within 3 weeks of the closing date. When providing employment reference details, please provide correct work-related email addresses so references can be sought promptly when we are looking to progress your application. Your referee must all be known to you in a line manager or professional lead capacity.