FOH Team Member
at Charles Wells UK Skilled Worker EmployerCompany Description The Bear is a modern community pub on the edge of Bilton village and is at the heart of the new residential development. The site recently reopened after a transformational refurbishment to bring local residents an exciting new look and feel, combined with a unique dining and drink offer. Position We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering. Front Of House Duties Include
- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive team member Requirements
- Previous experience working front of house in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and grow with us
- This role is for over 18s due to the need to sell alcohol Other information We Will Offer You a Great Package £8.80 - £12.71 p/h + tips Up to 28 days holiday Company Pension scheme Retail and beer discounts Fun culture surrounded by a supportive team 50% off food on shift Refer a friend Bonus Employee Assistance programme Benefits portal Career development programme 30% dining discount of all managed houses Great working environment and great prospects!
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