Backup and Recovery Specialist

We are hiring for Role: Backup & Recovery Specialist Location: Remote, London, UK : Overview Experienced Backup & Recovery Specialist with advanced knowledge of enterprise data protection, backup, recovery, and retention solutions. Possesses strong technical expertise across Dell Technologies backup portfolios and associated infrastructure technologies, with the ability to engage confidently with customer application, infrastructure, database, and platform teams. Technical Expertise Data Protection and Backup Solutions

• Advanced knowledge of backup and recovery concepts, architectures, and best practices.
• Strong hands-on experience with PowerProtect Data Manager (PPDM), including: o Microsoft SQL Server backup and recovery o Oracle database protection o VMware virtual machine protection o PostgreSQL backup and recovery o SAP HANA data protection o File system backups o Bare Metal Recovery environments Storage and Retention Technologies
• Expertise in Dell Data Domain (DD) technologies.
• Experience designing and supporting Long-Term Retention (LTR) solutions.
• Understanding of retention policies, compliance requirements, and recovery objectives. Legacy and Complementary Data Protection Platforms
• Working knowledge of: o Dell NetWorker o Data Protection Advisor (DPA)
• Experience with monitoring, reporting, performance analysis, and operational management of backup environments. Troubleshooting and Support
• Strong troubleshooting and root-cause analysis skills across backup, recovery, storage, and infrastructure components.
• Ability to diagnose and resolve complex issues involving: o Backup failures o Recovery operations o Network connectivity o Application integrations o Database protection workflows o Storage and retention systems Infrastructure and Networking Knowledge
• Solid understanding of network fundamentals and enterprise infrastructure.
• Knowledge of network protocols, connectivity requirements, firewall considerations, and data flow related to backup and recovery solutions.
• Ability to assess and troubleshoot network-related impacts on data protection environments.

Customer Engagement Skills

• Demonstrates a strong understanding of how backup, storage, network, virtualization, and database technologies interact within enterprise environments.
• Able to clearly articulate solution architecture, operational workflows, and technical dependencies to customer stakeholders.
• Comfortable engaging with customer: o Application teams o Database administrators (DBAs) o Infrastructure teams o Virtualization teams o Storage and backup administrators
• Capable of translating complex technical concepts into clear business and operational outcomes.

Key Competencies

• Backup & Recovery Architecture
• PowerProtect Data Manager (PPDM)
• Data Domain (DD)
• Long-Term Retention (LTR)
• NetWorker
• Data Protection Advisor (DPA)
• SQL Server
• Oracle
• PostgreSQL
• SAP HANA
• VMware
• Bare Metal Recovery
• Troubleshooting & Root Cause Analysis
• Enterprise Networking
• Customer Technical Workshops
• Solution Design & Technical Consulting

Ideal Candidate Characteristics

• Deep technical understanding of enterprise backup and recovery technologies.
• Able to independently troubleshoot complex environments.
• Strong communicator who can confidently lead technical discussions with customer application and infrastructure teams.
• Understands end-to-end data protection ecosystems and the interactions between applications, databases, networks, storage, virtualization, and backup platforms. Thanks, Aswini Rajesh