Legal Assistant - Disrepairs

Legal Assistant - Disrepairs

Worcester based with a balance of home and office working

£28,646 - £30,175 per year

35 hours per week – 9:00am to 5:00pm We have an excellent opportunity for a Legal Assistant to join our Housing Litigation team which is part of a wider Legal Services team. The Housing Litigation team comprises 7 - 10 members and is expanding to provide more legal support to the business. The team manages tenant related issues including housing disrepair claims. The role of Legal Assistant - Disrepairs will include:

• Coordinate an effective legal administration service to include raising payment requests, preparing files and instructions for Costs Draftsman
• Monitoring works post settlement ensuring all records of transactions and related activity are maintained accurately to demonstrate corporate compliance
• Process new Disrepairs claims to include the opening and closing of files
• Monitoring of the teams shared inbox
• Maintain accurate, accessible and up-to-date data on disrepair claims and related KPIs for auditing and provide reports for management
• Obtaining and analysing records from databases and individuals and co-ordinating the redaction of the same

Skills and experiences:

• Proven experience within a similar administrative role is essential
• Excellent organisational and time management skills
• Proven ability to work to tight deadlines and being able to prioritise workloads is essential
• Outstanding communication and customer care skills
• Proficient user of Microsoft packages including Word, Excel, Outlook and Teams Why work for us? Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £28,646 per annum (rising to £30,175 per annum after 12 months, subject to satisfactory performance)