Junior Account Director
at BallouSummary We are looking for a proactive and commercially-minded Junior Account Director to join Europe's leading independent advisory communications firm in B2B/B2C tech and venture capital, working with clients ranging from Europe's fastest-growing startups to well-known international pre or post IPO companies who are shaping the future. Reporting to Associate Director/Managing Director level, you will serve as client advisor offering strategic business and media advice and ensuring client satisfaction across a portfolio of accounts, operating autonomously and as a key part of a fun and dynamic team in Ballou's London office during an exciting period of growth for the agency. About you
- 6+ years' experience in media relations/strategic communications, including at least 3 years within a PR/communications agency, with demonstrated expertise in tech.
- Deep understanding of the B2B/B2C tech and venture capital ecosystem.
- Established, strong relationships with reporters, editors and producers across national, digital, broadcast and trade media.
- Excellent writer, comfortable with complex technical subject matter and data-led narratives.
- Proven experience managing and developing a small team.
- Strong strategic leadership presence, able to act as a trusted advisor at executive level.
- Proven experience in the new business process - from actively participating in proposal development to pitching and winning new business. What we offer
- Salary: competitive
- Benefits include:
- Holiday entitlement - 26 days excluding bank holidays, plus 3 additional days over the Christmas/New Year shutdown period
- Regular socials including monthly activities and drinks
- Free breakfast in the office
- Regular training sessions with internal and external speakers
- Flexible working - hybrid working from Ballou's London office (mandatory 1 day per week in office), with regular exposure to Ballou's Paris, Berlin, Barcelona, and US teams and clients.
- A fast career progression path.
- Work with category-defining clients - unicorns, pre-IPO and listed businesses, and leading VC funds. Responsibilities & Duties Client management
- Act as the day-to-day strategic advisor to senior clients, owning the client-agency relationship.
- Manage multiple accounts simultaneously, ensuring consistent, high-quality delivery and measurable business results.
- Own account profitability: scoping retainers accurately, identifying potential scope creep early or resourcing needs.
- Build trust and rapport with senior/executive stakeholders contributing as senior counsel.
- Set clear deliverables and KPIs, and review these with clients regularly.
- Lead account teams to ensure client expectations are not just met, but exceeded. Strategic Communications
- Maintain deep, current knowledge of the B2B and B2C tech and VC media landscape, including emerging and "new media" outlets and trends.
- Develop and execute C-suite thought leadership campaigns that drive awareness and impact across top-tier media.
- Provide strategic counsel to senior clients on messaging, media positioning and storytelling across earned and owned channels.
- Identify and pursue emerging media opportunities, using trend-based pitching and proactive storytelling to keep clients ahead of the market.
- Monitor media trends, competitive coverage and industry narratives to give clients proactive, data-driven guidance.
- Work confidently across Ballou's international network, coordinating multi-market campaigns for clients expanding across Europe and the US.
- Contribute to specialist mandates (crisis communications, IPO/financial comms, public affairs) as accounts require. Team
- Manage and mentor 2-3 direct reports, providing regular feedback, coaching and guidance on professional development.
- Foster a collaborative, high-performing team environment with high standards of accountability, creativity and client service.
- Lead by example on time-keeping, excellent quality of work, and media and client knowledge.
- Manage up - involving senior/executive team members as appropriate.
- Strong experience working in global agency environments and with international clients. Agency/New Business
- Identify and act on organic growth opportunities within existing client accounts.
- Proactively seek and develop your network for new business opportunities.
- Contribute to development of new business pitches and proposals, from strategy to delivery.
- Develop ideas and support the organisation of Ballou events (roundtables, media events etc).
- Act as an ambassador for Ballou at industry/media events, conferences, and in networking opportunities.
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