Sales Advisor - London
at LANVINAbout the job
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Company Presentation World-renowned for its luxury ready-to-wear collections, Lanvin is continuing to expand its development by offering a complete and distinctive brand universe, from ready-to-wear to accessories. A close-knit team supports the brand's continued growth. Lanvin is looking for a full-time Sales Advisor to join its boutique in London, with an immediate start preferred. Key Responsibilities
- Provide an excellent sales experience to customers by demonstrating a deep understanding of Lanvin's products, history, heritage, and values.
- Welcome and effectively meet the needs of a local and international clientele.
- Build customer loyalty by providing appropriate and personalized advice.
- Contribute to the effective management of stock and deliveries.
- Know and apply all required procedures.
- Work proactively and collaboratively as part of the team.
- Use training and knowledge of the collections and clientele to achieve individual and store sales targets.
- Demonstrate knowledge and understanding of the main KPIs.
- Maintain high visual merchandising standards across the sales floor and shop windows. Profile
- Previous experience as a Client Advisor or Sales Advisor in luxury retail.
- Excellent customer service skills, with the ability to build strong relationships with clients and understand their needs and expectations.
- Ability to work professionally, collaboratively, and constructively as part of a team.
- Ability to manage stress and demonstrate strong problem-solving skills.
- Demonstrate flexibility and the ability to multitask.
- Knowledge of cash-handling procedures.
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