CRM Executive
at Corivo Tech
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On-siteCRM & Operations CRM Executive London Full-time 1-3 years26000-32000 About The Role Manage client relationships, track interactions, and ensure high customer satisfaction across the BPO portfolio. Responsibilities
- Manage day-to-day client communications
- Track account health metrics in CRM
- Prepare weekly/monthly client reports
- Identify upselling opportunities
- Coordinate with operations team on service delivery Required Skills Strong client relationship management skillsProficiency in CRM platforms (Salesforce, HubSpot)Analytical mindset with reporting skillsExcellent written and verbal communicationProblem-solving with a client-first approach Qualifications
- 1+ years in account management or CRM role
- Experience with BPO or service delivery
- Proficiency in data analysis and reporting
- Strong organisational skills Benefits
- Career progression to Account Manager
- Health insurance
- 25 days annual leave
- Training and certification support
- Central London office
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