Sales Support Coordinator

Sales Support Coordinator IT Company 【 Location 】 City 【 Employment Type 】 Permanent, Full-time 【 Salary 】 £28K - £30K (depending on experience) 【 Working Hours 】 Mon-Fri 9:00am - 5:00pm / on-site 【 Start Date 】 As soon as possible 【 Job Overview 】 The Sales Support Coordinator is responsible for providing administrative, commercial, and operational support to the Sales Department. The role involves preparing ICT-related quotations, maintaining sales and billing information, managing documentation, and supporting reporting activities, enabling the sales team to focus on customer engagement and business development. 【 Key Responsibilities 】

• Prepare quotations, proposals, and other commercial documentation for products and services
• Support sales and profit management activities in collaboration with Account Managers and relevant departments
• Coordinate with internal departments, group companies, and suppliers, including cost verification activities
• Manage sales administration processes, including invoice requests, PO management, recharge activities, and SQ registrations
• Maintain data within Salesforce, Coupa, and other business systems
• Produce regular and ad hoc reports
• Manage billing cycles and renewal quotation activities
• Maintain and organise sales-related documents, including quotations, contracts, and operational records
• Communicate with customers, suppliers, and internal stakeholders
• Attend departmental meetings and support ad hoc projects and requests
• Visit customer sites when required 【 Requirements 】 Essential
• Strong written and verbal communication skills in both Japanese and English
• Ability to prioritise workloads, manage multiple tasks, and meet deadlines
• Proficiency in Microsoft Excel, Word, and PowerPoint
• Ability to work independently and take ownership of assigned tasks
• Experience handling customer and business enquiries professionally
• Strong interpersonal skills and the ability to collaborate across departments
• Strong problem-solving and analytical skills
• Proactive approach to identifying issues and recommending solutions Desirable
• Experience in sales support, sales administration, or sales operations
• Experience within the ICT, telecommunications, networking, or data centre industry
• Knowledge of WAN and LAN technologies
• Experience using Salesforce, Coupa, or similar business systems
• Knowledge of quotation, billing, and contract management processes
• Experience coordinating with stakeholders across different countries and business functions