Social Media Marketing Manager

Zero Friends Zero Friends is a creative agency working with a mix of hospitality, lifestyle and other ambitious brands. We help our clients with everything from branding and websites to social media, content creation, PR, PPC and SEO. We've been doing it for over a decade, combining good ideas, strong creative and smart marketing to help businesses get noticed and grow. We're a small team, which means everyone gets involved, ideas are always welcome and no two days tend to look exactly the same. The Role We're looking for a passionate, creative, organised and proactive Social Media Manager to join the Zero Friends team. You'll work across a mix of client accounts, helping us plan, create and manage their day-to-day social media. A lot of our clients are in hospitality and lifestyle, so one day you might be creating content for a restaurant and the next working on something completely different. This is a hands-on role, so it's not just about sitting behind a laptop scheduling posts. You'll regularly be out creating content with us, spotting opportunities for photos, videos, Reels and Stories, and helping turn what's happening within our clients' businesses into engaging social content. You'll also have regular contact with clients, gathering updates, discussing upcoming content and helping make sure their social activity keeps moving. You'll need to live in York or be able to travel into the city easily when needed. Being available locally is an important part of the role, as we regularly create content with our clients and you'll need to join us for photo and video shoots, most of which take place in and around York city centre. We're looking for someone who already understands social media and is happy to get stuck in. Someone who spots a good Reel opportunity, knows what makes people stop scrolling and genuinely enjoys coming up with new ideas. What You'll Be Doing

• Looking after the day-to-day social media for multiple clients.
• Scheduling and publishing content across Facebook, Instagram and TikTok.
• Creating Reels, Stories and other short-form content.
• Monitoring comments and messages and engaging with audiences.
• Communicating with clients day-to-day, gathering updates, discussing upcoming content and helping keep social activity moving.
• Helping plan content and bringing your own ideas to the table.
• Joining us on regular photo and video shoots, spotting content opportunities and capturing social-first footage as things happen.
• Working alongside our content creators to capture behind-the-scenes footage, quick videos, Reels and other social-first content.
• Keeping up with what's happening on social media and spotting trends and opportunities that actually make sense for our clients.
• Helping make sure every client has a consistent flow of fresh, interesting content.
• Adapting quickly when plans change, new opportunities come up, or clients need something turned around quickly. What We're Looking For
• Based in York or within easy travelling distance of the city.
• Experience managing social media accounts for businesses.
• Experience with organic social media and paid social campaigns, including Meta Ads.
• Good experience using Meta Business Suite, plus a strong working knowledge of Facebook, Instagram and TikTok. This is essential.
• A strong creative eye and good judgement when it comes to photography, video, design and what represents a brand well.
• Confidence filming on a smartphone or camera and creating Reels and Stories.
• Strong writing skills and excellent attention to detail.
• Someone who can comfortably manage several fast-moving client accounts without things slipping through the cracks.
• Reliable, organised and comfortable working independently.
• Flexible enough to attend content shoots when required.
• Comfortable adapting quickly when plans change and responding to new content opportunities as they come up.
• Someone who enjoys coming up with ideas rather than simply waiting to be told what to post.
• Above all, someone who is passionate about creating! Nice to Have
• Creative software experience, including Canva or Adobe Creative Suite.
• Photography or videography skills.
• Experience working with hospitality, leisure or lifestyle brands.
• Basic experience editing short-form video. What You'll Get
• Flexible working hours and holiday arrangements.
• A genuinely varied mix of brands to work with.
• Plenty of room to bring your own ideas and creativity.
• The chance to develop your skills and take on more responsibility.
• A friendly creative team without layers of corporate nonsense.
• The opportunity for the role to develop with Zero Friends.