Facilities Maintenance Specialist
at Grosvenor Facilities ManagementAbout The Role: We are seeking a skilled Building Services Operative to provide a responsive and high-quality maintenance service across our site. This role involves close collaboration with internal teams, external contractors, and clients to ensure the smooth operation of facilities. You will be responsible for carrying out general maintenance, minor repairs, and planned preventative maintenance while adhering to health and safety standards. Key Responsibilities:
- Perform minor repairs, including carpentry, plumbing, painting, glazing, unblocking sinks, lock changes, light bulb replacements, tap washer replacements, and door adjustments
- Maintain the site's cleanliness by ensuring the grounds are free of litter and debris
- Empty external refuse bins and keep bin areas clean
- Clear and maintain surface drains, gullies, manholes, and grease traps
- Conduct planned preventative maintenance (PPM) as scheduled, using a handheld PDA when required
- Adhere to all health and safety policies and procedures, reporting accidents, hazards, and near misses
- Ensure work areas (e.g., workshops) are kept clean and safe at all times
- Proactively identify and report areas needing repair
- Supervise and coordinate specialist sub-contractors when required
- Issue Permit to Work documentation as necessary
- Accurately complete time sheets and other required documentation within deadlines
- Conduct stock checks, maintain accurate inventory records, and report shortages
- Handle minor administrative tasks as needed
- Maintain effective communication with site occupiers and service users
- Report any service-affecting issues promptly
- Ensure compliance with the GFM Health & Safety Plan and client-specific safety arrangements
- Attend Health & Safety training and toolbox talks, applying best practices in daily tasks
- Participate in the out-of-hours on-call duty rota as required
- Consistently uphold company values in all aspects of the role About You:
- Trade skills in areas such as painting, plumbing, gardening, or general building/plastering (certified or uncertified)
- Previous experience in a similar maintenance role
- Strong knowledge of operational, preventative, and reactive building maintenance
- Ability to build and maintain relationships with internal teams and external contractors
- Proactive approach with a passion for delivering high-quality service
- Resilient and adaptable, able to work independently and handle pressure effectively
- Excellent communication skills with a customer-focused mindset About Us: At GFM we pride ourselves on service, innovation and the ongoing relationships we have with our client. We are not simply a facilities management company. By building lasting relationships with over 100 clients GFM have become one of the countries leading FM companies. We offer a full spectrum of FM services, including maintenance, cleaning, catering, security, horticulture, environment and energy. Which can be delivered as a single line or a tailored bundle, but what GFM do best is offer fully integrated bespoke solutions. Safeguarding Statement:
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