Quality Technician

Quality Technician – Pet Food Manufacturing Salary: £30,000 – with flexibility up to £32,000 for the right candidate Hours: 8:00am – 4:00pm, 37.5 hours per week Location: Cardiff The Opportunity A well-established pet food manufacturing business is looking for a Quality Technician to join its Cardiff production site. This is a standalone Quality role, reporting directly into the Quality Manager, with responsibility across both production and the finished goods warehouse. The successful candidate will have previous experience as a Quality Technician within a food, pet food or FMCG manufacturing environment, with a strong eye for detail and the confidence to investigate issues, identify root causes and drive corrective actions. Key Responsibilities

• Carry out raw material and finished product testing and monitor quality trends.
• Manage non-conformances, deviations, concessions and quarantined stock.
• Investigate quality issues and customer complaints, identifying root causes and corrective actions.
• Support production teams with quality standards, SOPs and process improvements.
• Coach and guide production staff on quality requirements and procedures.
• Maintain quality specifications, records and reports, including monthly KPI reporting.
• Support the Quality Manager with audits, compliance and continuous improvement.
• Work with Engineering, warehouse, suppliers and other internal teams to resolve quality issues.
• Monitor finished goods to ensure products are correctly labelled, undamaged and stored appropriately.
• Have the authority to stop production where quality or packaging standards are not met. What They're Looking For Essential:
• Previous experience as a Quality Technician within a manufacturing/production environment.
• Ideally experience within food, pet food, FMCG or a similar regulated manufacturing environment.
• Experience with product/material testing and quality control.
• Strong attention to detail.
• Good understanding of quality procedures, non-conformances and corrective actions.
• Ability to carry out risk assessments and promote safe working practices.
• Good computer literacy and confidence using Microsoft Office.
• Strong organisational skills and the ability to manage multiple priorities. Personal Qualities The ideal candidate will be:
• Highly self-motivated and driven to achieve results.
• Tenacious with the ability to prioritise multiple tasks effectively.
• Extremely organised, logical and methodical.
• A strong communicator with a coaching and supportive approach.
• Confident working independently while also being a strong team player.
• A positive influence within a production environment.
• Comfortable taking ownership and challenging quality issues when required.