Administration Support Officer

Job Overview We are seeking a highly organised and enthusiastic Administration Support Officer to join our Quality - Property and Facilities Management Team. This is an excellent opportunity for someone with strong administrative skills who enjoys working in a busy environment and takes pride in delivering a high-quality support service. Working as part of a friendly and professional team, you will provide essential administrative support for a wide range of Trust-wide service contracts, helping to ensure services are delivered efficiently and effectively across the organisation. Main duties of the job The Successful Candidate Will Have

• Previous experience working within a busy office environment.
• Excellent customer service and communication skills.
• Strong organisational skills and attention to detail.
• Proven administrative experience and the ability to manage competing priorities.
• Confidence using Microsoft Office applications, particularly Outlook, Word and Excel.
• GCSEs (or equivalent), including English Language.
• The ability to work independently whilst contributing positively as part of a team.
• A flexible, proactive approach and a willingness to learn. Working for our organisation Visa Sponsorship This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract. Why Join Frimley Health NHS Foundation Trust? At Frimley Health NHS Foundation Trust, our people are at the heart of everything we do. We also recognise the importance of a healthy work-life balance. By supporting flexible working arrangements wherever possible, we enable our colleagues to balance their professional and personal commitments while continuing to deliver outstanding care to our patients. Whether flexibility means adjusted hours, part-time working, hybrid arrangements or alternative working patterns, we work in partnership with our staff to meet both individual and service needs. Join Us Whether you're at the start of your career or looking for your next challenge, Frimley Health offers the opportunity to be part of a inclusive, forward-thinking organisation that is committed to excellence, innovation and compassionate care. Together, we can shape the future of healthcare and make a real difference to the lives of the communities we serve. Frimley Health Trust benefits on Vimeo Detailed Job Description And Main Responsibilities As an Administration Support Officer, you will:
• Provide comprehensive administrative support to the Contracts Team.
• Maintain accurate contract records, databases and filing systems.
• Raise purchase requisitions and process invoices in line with the Trust's Financial Standing Instructions.
• Arrange maintenance visits, contractor call-outs and additional works within agreed service level agreements.
• Monitor contract documentation and ensure all records are audit compliant.
• Maintain contract information on the Trust's contract management systems.
• Assist with monitoring contract expenditure and highlight any issues requiring attention.
• Support the effective operation of the Estates Help Desk by responding to enquiries and tracking maintenance requests.
• Arrange meetings, prepare correspondence and respond to emails in a timely manner.
• Manage incoming telephone calls, visitors and departmental post.
• Order stationery and provide general administrative support to the Estates and Facilities teams. Please see job description and person specification for further details Person specification Qualifications Essential criteria
• GCSE English Language and Maths grade C or above Desirable criteria
• SVQ/NVQ level 3, level 3 vocational wards, ECDL qualification or equivalent Skills and Knowledge Essential criteria
• Good communication skills – verbal and written and able to liaise effectively with staff at all levels
• Ability to work effectively as part of a team
• Excellent organisation skills
• Good interpersonal skills and able to interact with a range of people Experience Essential criteria
• Experience of Microsoft Office to include Outlook, Excel, Word, etc
• Previous experience in an administration role
• Reception experience
• Customer service background Desirable criteria
• Invoice processing
• Contracts background
• Nhs experience Frimley Health NHS Foundation Trust (FHFT) is proud of its strong reputation, record of achievement and ambition for the future. We serve a population of over 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire, and remain committed to improving the health and wellbeing of our communities. Our new organisational strategy – FHFT 2030 – sets out our ambition to be the best place to receive care and the best place to work in the NHS. Underpinned by our Trust values – Committed to Excellence, Working Together, Facing the Future, and being a modern, compassionate, Healthcare Organisation – we are creating a culture where our people can thrive and patients always come first. We continue to invest heavily in our services and facilities. This includes the development of a new hospital at Frimley Park, major expansion of diagnostics and inpatient capacity, and the continued transformation of services across our sites. We have already delivered a brand-new £100m state-of-the-art Heatherwood Hospital, a £49m Emergency Assessment Centre at Wexham Park, and a £10m upgrade to maternity services. We are also committed to sustainability and the NHS Net Zero ambition. Our new hospital and estate developments are being designed to be environmentally responsible, energy efficient, and future-proofed, featuring on-site renewables energy and intelligent energy systems. Through our green plan, we are embedding sustainable practices across all areas of care and operations, ensuring we reduce our environmental impact while improving population health and wellbeing. Our staff are key to helps us deliver on our ambition and to ensure sustainability is a core component of care delivery and our operations. Alongside estates' investments, we are embedding a strong focus on digital innovation and quality improvement. Our electronic patient record (Epic), launched in 2024, is already enabling safer, more connected, and more effective care for patients, while giving staff the tools they need to do their best work. Our electronic patient record also supports safe and effective digitised care pathways, savings time and carbon, whilst delivering excellent quality of care. Everything we do is guided by our values, shaping how we care for patients, support colleagues, and build a sustainable future for healthcare together. Apply online now