Client Services Executive, Investment Management 22972 £35,000 - £40,000 + bonus + benefits Hybrid 3/2 Are you a client-focused Administrator, with 1-2 years' experience in client administration in financial services? Are you highly organised and a strong communicator? You'll be building relationships and supporting a dedicated portfolio of private clients – so you must enjoy delivering a seamless service. Do you want to be valued? Use your initiative? Take ownership of the administration and organisation? What you'll be doing day to day: Client Onboarding

  • Supporting clients and intermediaries throughout the full onboarding lifecycle
  • Preparing and managing account opening documentation
  • Assisting clients with documentation completion and advising on Source of Wealth and KYC requirements
  • Monitoring account opening progress and providing regular updates to clients and client owners
  • Liaising with external service providers, including third-party custodians, pension providers
  • Coordinating the transfer of new assets into client accounts
  • Completing simple tax forms as needed
  • Ensuring all account opening packs are compliant and up to date Client Administration & Servicing
  • Processing a wide range of client requests - withdrawals, new account setups, ISA subscriptions, asset transfers and account closures
  • Responding to ad-hoc client and adviser queries
  • Producing client meeting reports using Excel and PowerPoint
  • Managing the setup and distribution of quarterly valuation letters
  • Initiating and following processes through to completion
  • Requesting and processing documentary evidence for changes in client circumstances
  • Maintaining accurate and compliant client records within the CRM
  • Ensuring key documents are current and compliant, including ATRs, Fact Finds and DMAs Client Executive Team Administration
  • Managing diaries, inboxes, organising travel and events The skills you need to bring:
  • 1-2 years' experience in financial services client administration
  • Confidentiality and discretion when handling sensitive information
  • Ability to prioritise competing deadlines
  • Exceptional written and verbal communication skills
  • Strong organisational skills and attention to detail
  • Strong MS Office
  • A proactive and solutions-focused approach
  • Adaptability and flexibility in a fast-paced, client-driven environment

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