Domiciliary Healthcare Assistant Sunderland

Company Description Routes Healthcare is a clinically led provider of commissioned Health and Social Care, delivering specialist services to people in their own homes and communities across the North of England. The organization is committed to personalized support, placing both employees and the individuals they serve at the center of every decision. With multiple service hubs, Routes Healthcare focuses on high-quality, innovative care that aims to improve and transform lives. The team is made up of people from diverse backgrounds who work collaboratively to push boundaries for clients, healthcare workers, and the wider industry. Routes Healthcare is dedicated to going the extra mile, forging new pathways and empowering others to grow and succeed. Role Description This full-time, on-site Domiciliary Healthcare Assistant role is based in Sunderland and newcastle and involves providing high-quality care and support to individuals in their own homes and local community. Day-to-day responsibilities include assisting with personal care, mobility, and daily living activities, following individual care plans and promoting independence and dignity. The role also involves monitoring wellbeing, reporting changes in condition, supporting with medications according to training and policy, and maintaining accurate care records. The Healthcare Assistant will work collaboratively with colleagues, families, and other professionals to ensure safe, effective care and uphold health and safety standards. Flexibility to work various shifts, including evenings and weekends, is required to meet the needs of service users. Qualifications

• Strong patient care skills, including compassionate support, personal care, and promoting independence.
• Competence in manual handling techniques and safe mobility assistance, following relevant training and guidelines.
• Understanding of basic medicine administration procedures and adherence to organizational policies and protocols.
• Knowledge of health & safety practices in home-care settings, including risk assessment and infection prevention.
• Excellent interpersonal skills, with the ability to communicate clearly, build trust, and work well within a multidisciplinary team.
• Previous experience in domiciliary or community care is beneficial; NVQ/QCF Level 2 or 3 in Health and Social Care is an advantage.
• Ability to maintain accurate documentation, follow care plans, and handle sensitive information confidentially.
• Willingness to undertake ongoing training, hold (or be willing to obtain) an enhanced DBS check, and work flexible hours.