NovaStory | Brixton, London (hybrid, 2 days in office) About us NovaStory is a performance marketing agency working with some of the world's best restaurants and hospitality groups. We run Google Ads, paid social, programmatic, OOH, SEO and web development for premium brands, and we measure what we do in covers and bookings, not clicks. We're expanding our reach across the hospitality and F&B industry and leaning into more verticals, including events, FMCG, retail, e-commerce and more. That makes for an extremely diverse and exciting portfolio to work across. We only work with clients and partners who are a good fit for us, both personally and professionally. It means we build genuinely strong relationships, including with the external partners we work alongside. We're a small, tech-forward team growing fast. We've just brought on a wave of exciting new clients and need another sharp pair of hands on paid media, plus someone who cares about how our clients experience working with us. The Role You'll report to our Paid Media Account Manager and work closely with our Managing Director day to day. Most of your week will be hands-on client account work, with a real stake in shaping how we look after clients. We are open to discussions with junior execs with a few years of experience under their belt, as well as people already in senior executive roles. Paid media delivery

  • Build, run and optimise Google Ads campaigns
  • Lead on Meta and paid social, including TikTok, Pinterest, Reddit and Snapchat
  • Run regular quality assessment checks across accounts so changes are checked and approved before they go live
  • Pull insights from performance data and turn them into clear recommendations Client experience
  • Own day to day client updates and reports, such weekly performance recaps and Slack comms.
  • Help evolve our dashboarding and reporting so clients can see what's working at a glance
  • Collaborate with the team on how we improve the client experience, then put actions in to play
  • Join client meetings and bring hospitality knowledge and media expertise to the conversation Everything else We're a lean team and everyone pitches in and learns all elements of how the business works. Now and then you'll help with pitches and proposals, support and develop our own marketing and any other exciting agency initiatives. What you'll need
  • 2 to 3 years' paid media experience agency side
  • Google Ads and Meta certifications
  • Confident supporting Paid Search and Paid Social day to day
  • A real love for food, drink and hospitality as an industry. You know about new openings, you have opinions on where to eat, and you follow the scene closely. 
  • Tech savvy and quick to pick up new tools and processes. We're a tech-forward agency and always refining how we work.
  • Comfortable talking to clients and explaining performance in layman's terms.
  • A careful eye for detail.
  • Hospitality, restaurant, hotel or e-commerce experience on your CV. Nice to have
  • Experience putting together decks and presentations in PowerPoint, Google Slides or similar
  • Experience with Looker Studio or other reporting tools
  • Some exposure to SEO
  • Experience with hospitality, restaurant, hotel, or lifestyle brands
  • Familiarity with GA4 and GTM for conversion tracking
  • Meta Ads experience alongside Google
  • An eye for what makes a premium brand tick Why join us
  • Mentoring on all aspects of agency life
  • Access to the behind the scenes of what makes hospitality work
  • A fast growth trajectory for the right people
  • Part of something bigger than what can be achieved alone
  • Join early and help shape how the agency works as it grows
  • A flexible work-life balance, with 2 days a week at our Brixton office Benefits
  • Flexible working hours - we care about output, not clock-watching.
  • Hybrid working schedule with a mix of home and in-person days. 
  • 25 days holiday plus bank holidays.
  • Your birthday off.
  • Regular team lunches and socials. We work with some brilliant hospitality brands and make the most of it.
  • A genuine say in how the agency develops - this isn't a company where good ideas get lost in a suggestion box.
  • Access to industry events, training, and certifications to support your development.
  • A front-row seat at a growing agency with real ambition, at exactly the right moment to make your mark. Salary: Depending on experience, with a clear growth path Start date: As soon as available depending on your notice period and current availability. To apply: Please share an up-to-date copy of your CV and a few lines on why you'd be a fit for NovaStory, both technically and culturally. We look forward to your application!

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