Food and Beverage Assistant Resorts

Champneys Henlow Contract: Part Time Salary: up to £12.71 plus tips 32 hours per week At Champneys, we don't just offer a job – we create careers in wellbeing. As a leading health spa brand with resorts, hotels and city spas across the UK, we are dedicated to helping our guests feel their very best – inside and out. Built on a philosophy that health, beauty and wellbeing are interconnected, we pride ourselves on delivering exceptional guest experiences in inspiring surroundings. The Role As a Food & Beverage Assistant, you will play a key role in delivering a memorable guest experience across our restaurants, bars and events spaces. You'll be part of a motivated team, providing friendly, professional service while creating a welcoming and relaxed environment for our guests. You will also support the team in maintaining high standards and contributing to a positive, commercially successful department. What You'll Be Doing

• Providing outstanding service across restaurant, bar and room service areas
• Welcoming guests and ensuring a warm, professional experience
• Preparing service stations and assisting with mise-en-place before service
• Taking orders and serving food and drinks efficiently and professionally
• Supporting events including meetings, weddings and afternoon teas
• Maintaining excellent product knowledge, including menus and nutritional information
• Keeping service areas clean, organised and presentable at all times
• Handling guest feedback and escalating when required
• Working closely with the kitchen and wider teams to ensure smooth service
• Supporting upselling opportunities by promoting Champneys experiences and facilities What We're Looking For
• A naturally friendly and welcoming personality
• Passion for delivering exceptional guest service
• Strong communication and teamwork skills
• An interest in food, wellbeing and nutrition
• A proactive, positive attitude with a willingness to learn
• Ability to work in a fast-paced environment while maintaining high standards Why Work for Champneys?
• A focus on wellbeing – for our guests and our teams
• Opportunities for development and career progression
• Supportive, team-focused culture
• Exposure to a unique wellness-focused food offering
• Work in beautiful, luxury environments Our Commitment
• We are committed to maintaining the highest standards of health, safety and hygiene, and expect all team members to play their part in creating a safe and professional working environment. Ready to Join Us? Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out. Not only will you work in great company you will also have access to the following:
• Health, Wellness and Wellbeing incentives
• • Digital fitness programmes
• • Nutrition guides and recipes
• • Self-Guided meditation
• • Wellbeing podcasts
• Champneys experiences (such an overnight stay or an ultimate spa day experience)
• App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.
• In house social media connecting our Champneys Family
• Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support to list a few benefits.
• Motivating, rewarding and engaging colleague events.
• Discounted stays for you, your friends and family at any of our properties.
• Complimentary Spa Day on completion of your probationary period.
• 50% discount on all Champneys products.
• Great discounts on our partner products Elemis and Clarins.
• Discounted membership to our exceptional health clubs.
• Merlin Entertainments Attraction.
• Introduce a friend incentive.
• Long Service celebrations.
• Free parking [Eastwell Manor, Forest Mere, Henlow, Mottram Hall, Springs, Tring and the College only].
• Professional Uniform.