Ecommerce Fulfilment and Customer Service Assistant

We're looking for our next Clothkitten: a bright, organised, positive and practical person to join our small team in Chichester. After 14 years as part of the Clothkits furniture, Karen is retiring - and we need someone to fill her shoes (and quite a lot of her shelves!). We're a small, independent creative business, so this isn't a job where you'll be a tiny cog in a giant machine. You'll be an important part of the team, and every day is a little different. It's a genuinely varied, hands-on role. You'll be: 🧵Picking and packing our online orders 🧵 Helping customers in our shop 🧵 Answering customer emails and phone queries 🧵 Receiving and organising stock 🧵 Stock checking - a VERY high level of accuracy expected 🧵Using our computer systems and online shop 🧵 Moving fabric rolls and other stock, including some heavier lifting 🧵 Generally helping to keep the Clothkits wheels turning! Do you sew? Brilliant. An interest in sewing, dressmaking, quilting or textiles would be a real bonus but not essential. What matters most to us is that you are: organised, accurate, computer savvy, an exceptional communicator, positive, reliable, friendly, and someone who gets stuck in. If you're the type who notices that one button is missing from a box when everyone else has already packed it, you might be exactly our sort of person! THE IMPORTANT BITS

• Chichester
• Full-time, including some Saturdays
• £25,350 starting salary, rising to £26,325 after a successful six-month probation.