Campus Security Officer

Are you someone who stays calm under pressure, enjoys helping others and takes pride in delivering exceptional customer service? Join a team that plays a vital role in keeping our University community safe, supported and secure, responding to a wide range of situations with professionalism, care and confidence. About The Team Or Project Manchester Met University Security service is an exceptional service carried out with pride and professionalism. This is provided by 4 teams covering the security role 24/7. Each team has a supervisor and a duty manager reporting into the CSOM who then reports up to the HoS. The security team provide first response to all security incidents that occur across the MMU footprint including and not restricted to; First aid requests, Building lockdown and unlocking, Supporting events, report writing, investigating, welfare support among many others. About The Role Although the post is security related, we are not necessarily seeking individuals with experience in the sector, our preference being to employ someone with the right customer ethos and experience of working within teams delivering first class customer care. One of the most important roles this post incorporates is that of first response to emergencies, safety and welfare related incidents and as such, we are looking for an individual who is calm under pressure, caring and compassionate. Reporting to the Campus Security Supervisor at the start of each shift, you will be given a brief on the expectations for the tasks for the shift and zone, deployed to your allocated zone to be able to respond to any security related task using your own initiative and skills to ensure the best service is provided to all stakeholders. About You We're looking for enthusiastic and proactive colleagues who will help us continue to develop and enhance our security service. You'll be able to demonstrate:

• Excellent communication and interpersonal skills
• A strong commitment to customer service and supporting others
• The ability to remain calm and professional under pressure
• Strong organisational skills and the ability to prioritise workload effectively
• Ownership and accountability for your responsibilities/workloads
• The confidence to use your initiative and make informed decisions
• The ability to lead, motivate and support colleagues when required
• A collaborative approach to working as part of a team and across the wider University community To Apply Please click 'Apply Now' to submit your application through our online recruitment system. As part of your application, please upload a CV and a covering letter that clearly demonstrates how you meet the essential criteria outlined in the job description. Applications must be submitted via the online system. Further Information Our commitment to inclusivity includes mentoring programmes, accessibility resources, and professional development opportunities to empower and support underrepresented groups. Documents
• Campus Security Officer Job Description.pdf (71.51 KB)
• Candidate Pack.pdf (9.16 MB) Apply Now