Receptionist

Front Desk - Receptionist (f/m/d) MEININGER Hotel Edinburgh Full-time Are you a people person who wants to create and share memorable experiences with our guests? Then join MEININGER Hotel Edinburgh and our like-minded front office staff! MEININGER Hotels. Redefining hybrid hospitality. Where the comforts of a hotel meet the special facilities of a hostel. We run more than 35 hotels in Europe's best cities—and counting! YOUR TASKS

• You are a great host ensuring your guests enjoy a safe and memorable stay
• You are in charge of the well-being of our guests from check-in to check-out
• Besides for our guests, you're also the first point of contact for all other visitors like suppliers and external technicians
• You respond to our guests' questions and inquiries and know how to direct them to major sights, local attractions and activities
• You take care of operational and administrative tasks like invoicing, answering e-mails and online requests, upselling, responding to online reviews and much more
• You are in charge of the bar
• You enjoy a diverse, international work environment while we take care of an inclusive one
• You're flexible and understand working on all days of the week, sometimes early / sometimes late, during weekends and on public holidays comes with the job
• Last but not least; you're a great colleague, not afraid to jump in to support other departments every now and then YOUR PROFILE
• You have initial experience (min. 1 year) in hospitality and is passionate about it
• You possess an outgoing personality and enjoy working in a bustling, dynamic environment, performing a variety of tasks
• You are a people person, you like helping others and creating unforgettable experiences for our guests
• You are a team player, ready to help your colleagues and tackle challenges together
• You have good knowledge of a front office system (e.g. ASSD, Fidelio, SIHOT)
• You are fluent in English (B2), any other languages are a plus What Meininger Offers
• Attractive salaries
• Company Volunteering (2 days)
• 25 holidays + 5 bonus days (1 for each year you stay with us)
• Free language courses
• Regular get-togethers, celebrations and occasional parties (winter and summer team events)
• Quarterly evaluation rounds to make sure you're still happy
• Possibility to join M-goal projects to develop personal and professional skills
• Staff nights and Friends and Family discount APPLICATION We are enthusiastic hosts as diverse as our guests. Feels like you? STEP IN & EXPLORE our hotel here: MEININGER Hotel Edinburgh Contact: Will Harrington (Hotel Manager) Remote Type On Site