Graduate Sales Executive

Kick-start your career in sales with a growing food business. Are you commercially minded, confident with people and looking for a role where you can build a genuine career in sales? We're looking for a bright, ambitious Graduate Sales Executive to join the team at Potts' Partnership, an exciting and growing food business based in Swindon. This is a varied role combining sales, customer development and sales administration, making it a great opportunity for someone who wants to understand how a commercial business really works. You'll be involved in everything from processing customer orders and keeping records accurate, to following up sales leads, speaking to customers and identifying opportunities to grow accounts. The administrative side of the role is important: you'll help make sure orders, customer information, invoicing and sales activity are managed accurately and efficiently. At the same time, we want you to be commercially curious, confident picking up the phone and keen to build relationships. As your experience and confidence grow, there will be the opportunity to take on more responsibility for customer accounts and new business development. What you'll be doing: Sales & customer development

• Build strong relationships with existing customers by phone and email
• Follow up enquiries, promotions and sales opportunities
• Re-engage lapsed customers and warm leads
• Contact prospective new customers and introduce them to the Potts' range
• Identify opportunities to increase sales within existing accounts
• Support new product launches and promotional activity
• Help identify potential new accounts and sales opportunities Sales administration & order management A key part of the role will be making sure the day-to-day sales function runs smoothly and accurately. You'll:
• Process customer orders received through email, phone and customer portals
• Maintain accurate CRM records and customer information
• Ensure orders, invoicing and customer updates are completed promptly
• Prepare and maintain sales documentation
• Keep customer records and account information up to date
• Provide sales data and reporting to the wider team
• Support general sales administration as required Customer service & operations
• Act as a key point of contact for customer queries
• Keep customers updated on orders, deliveries and stock availability
• Liaise with production, warehouse and logistics teams
• Monitor stock levels and flag potential issues
• Prepare basic delivery and shipping documentation
• Coordinate shipments where required
• Escalate more complex customer or operational issues to senior colleagues Ecommerce support
• Process Shopify and Amazon orders
• Ensure dispatch deadlines are met
• Help resolve day-to-day ecommerce order queries
• Escalate more complex marketplace issues where necessary What we're looking for You don't need years of sales experience. We're much more interested in your attitude, confidence and potential. You could be a recent graduate or someone in the early stages of their career who wants to develop in sales. You'll ideally be:
• Confident and comfortable speaking to customers on the phone
• Commercially minded and interested in how businesses grow
• Highly organised and comfortable with administration and detail
• Accurate and reliable when dealing with orders, records and customer information
• Ambitious, proactive and keen to progress
• A strong communicator with a friendly, professional approach
• Comfortable managing several priorities at once
• Happy to take initiative rather than wait to be asked
• Persistent and resilient when following up opportunities
• Confident using Microsoft Office and comfortable learning new systems An interest in food, FMCG, retail or consumer brands would be a bonus. What you'll get This role will give you a broad grounding in how a sales function works, from the important day-to-day administration that keeps customers happy, through to account development and new business. You'll gain hands-on experience across:
• Sales and business development
• Account management
• Customer service
• Sales administration
• Ecommerce
• Logistics
• FMCG and retail As the business grows, we want the person in this role to grow with us. You can expect:
• £26,000–£30,000 salary depending on experience
• Genuine opportunity to progress into a more senior sales or account management role
• Direct exposure to senior members of the business
• Hands-on commercial and sales experience
• The opportunity to develop and manage customer accounts
• Experience within a fast-growing FMCG food brand
• Company pension
• Staff discount
• Casual dress
• Free on-site parking About Potts' Partnership Potts' Partnership is an ambitious, growing food business creating bold stocks and gravies, globally inspired cooking sauces and flavour products using all natural ingredients and proper recipes. Our products are sold through major UK retailers, independent stores, wholesalers and online, and with new products, customers and opportunities continually being developed, it's an exciting time to join the business. Work location: Swindon, SN25 5AZ – in person
• Work authorisation: United Kingdom required