Performance Data Quality Assistant

Who We Are Join the SWR and Network Rail Wessex Integrated Business Unit where your work truly matters. The SWR & NR Wessex Integrated Business Unit operates one of the largest and most complex rail networks in Britain. We deliver services across the South of England, supporting customers, communities and businesses. By bringing together train operations and infrastructure under a single leadership team, we are creating a more reliable, efficient and customer-focused railway. About The Role Passionate about data and accuracy? We are looking for a highly organised and detail-oriented individual who has a passion for data quality and getting things right first time. You will be proactive, self-motivated, and able to manage competing priorities while working to tight deadlines in a fast-paced operational environment. The role requires someone who enjoys investigating issues, maintaining high standards, and ensuring information is accurate, complete, and reliable. As a Performance Data Quality Assistant, you will be at the heart of maintaining high-quality performance data for the SWR and NR Wessex Integrated Business Unit. You will carry out system checks, monitor compliance with industry standards and business processes, and help ensure essential operational information is accurately recorded and maintained. Working closely with colleagues across the business, you will identify and resolve data quality issues, support reporting processes and contribute to delivering a reliable and efficient railway for our customers. What You'll Be Doing

• Monitoring compliance with performance data standards and business processes.
• Conducting system checks to identify and resolve data quality issues.
• Managing the missing reports process and maintaining accurate records.
• Supporting the validation of operational performance incidents.
• Assisting with data administration activities to ensure information remains accurate and up to date.
• Contributing to continuous improvement by identifying opportunities to enhance data quality and processes. Salary: Band 6 / £29,000-£35,409 Location: Basingstoke Rail Operating Centre Performance Related Pay Scheme This is a full-time permanent position. This role requires working in the office a minimum of 3 days a week. Closing date: 14th October 2026 - Late applications will not be accepted. What's In It For You Here are a few of the benefits we offer
• 28 day annual leave with the option to buy and sell days
• Choice of pension schemes
• 75% discount of leisure travel for you and your family
• Private Healthcare
• 5 days paid volunteer or carers leave
• Up to 75% subsidised Rail and Underground travel
• Gym Pass - access to gyms across UK.
• My Benefits platform - giving national and local retail discount Your Experience And Skills What you'll Bring We're looking for someone who is motivated, organised and enjoys working with data. Essential
• Educated to GCSE standard or equivalent.
• Strong IT skills and confidence working with data and systems.
• Excellent communication skills.
• Ability to prioritise work and deliver to tight deadlines.
• Self-motivated with strong attention to detail. Desirable
• Knowledge of the railway operating environment.
• Understanding of South Western Railway business structures.
• Experience of performance reporting systems.
• A customer-focused approach. This is an excellent opportunity to develop your skills within a specialist performance team and gain valuable experience in railway operations. You will play an important role in ensuring the quality of information that supports operational decisions and helps deliver a safe, reliable and efficient railway. Been referred by a friend, then please complete this form Our aim is to ensure your candidate experience is as positive as possible.
• Some of our roles require face to face Drugs & Alcohol testing. We will share further details with you as part of your formal offer.