ABOUT US We're an ambitious, fast-growing business on a mission to create industry defining holiday lodge parks and leisure resorts across the UK alongside a new way to experience later life living. From a strong foundation of existing assets we are expanding through acquisition, and this is your chance to join us right at the start of an exciting journey. We're looking for an experienced, dynamic and hands-on Executive Assistant to join us on a 12-month fixed-term contract, providing maternity cover. The role will include a 2–3 month handover period working alongside our current Executive Assistant to ensure a smooth transition. You'll ensure seamless continuity throughout the period, quickly becoming the glue, force multiplier and trusted right hand who keeps everything (and everyone) moving! As well as managing complex schedules, coordinating priorities, streamlining operations and anticipating needs before they arise, you'll occasionally support with research and the collation of information to help facilitate our continued success and growth. This role is ideal for someone who can quickly get up to speed, loves a challenge, confidently juggles multiple priorities with a cool head and wants to make a meaningful contribution to something big. There will be a small amount of UK travel required, balanced with time in the office and at home. KEY RESPONSIBILITIES Team management & co-ordination

  • Primary support for the Chairman and senior leadership team, managing schedules, priorities, and workflow to ensure seamless operations
  • Own and optimise calendars, scheduling key meetings, travel, and appointments while anticipating potential conflicts and proactively resolving them
  • Arrange, attend and take minutes at meetings, capturing clear actions and deadlines and proactively prompting the senior leadership team to ensure timely follow-through
  • Act as a central point of contact between the senior team, resort teams, and external stakeholders, facilitating smooth communication and decision-making
  • Lead the recruitment and onboarding process for new team members, including managing recruitment activity, drafting employment contracts and coordinating all arrangements, ensuring new team members integrate seamlessly into the business Project support
  • Provide high-level support on business-wide projects, tracking deadlines, deliverables, and key milestones
  • Draft and refine key business documents alongside the project lead such as reports, presentations, and proposals with precision and clarity
  •  Support with supplier and partnership management, ensuring contracts, agreements, and relationships run smoothly

Communication management

  • Act as a gatekeeper for enquiries, handling initial communications with professionalism and efficiency
  • Work closely with the senior leadership team and resort leaders, helping build strong collaboration across departments and locations
  • Represent the business in professional communications with partners, clients, and stakeholders Additional responsibilities
  • Handle confidential and sensitive information with discretion and professionalism
  • Proactively identify opportunities to improve systems, processes, and workflows to enhance efficiency
  • Support with event planning and logistics
  • Adapt to a fast-paced and evolving environment, taking on additional responsibilities as the business scales
  • Create and coordinate monthly business presentations and quarterly Board packs, ensuring all information is accurate, professionally presented and submitted on time. LOCATION We are flexible to hybrid working but have an office in Hertfordshire that you'd need to be able to easily get to 4 days a week. There is also a requirement for UK-wide travel from time to time. For that reason, the applicant must have a full clean driving licence and access to their own car for this purpose.

SALARY This is a full-time salaried role, at £60k-£75k per year depending on experience working 37.5 hours a week Monday – Friday. WHAT YOU OFFER US Must haves: The following skills and experience are essential for you to succeed in this role:

  • Excellent organisation skills: ability to prioritise, highly accurate and able to follow up on actions
  • Great communication skills: both written and verbal and across all different types of communication types e.g. presentations, social media
  • Awareness of confidentiality and able to handle sensitive information
  • Independent working, able to anticipate and initiate your own work
  • Good level of Microsoft Office suite skills Great to have: While not essential, the following skills and experience would be a valuable addition:
  • Previous experience within a fast-moving growth business and team
  • Conducting research and benchmarking
  • Managing of budgets and expenses
  • Responsibility for office management

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