Researcher and Administrator National Referral Mechanism

Salary: Band 5, £28,689 - £29,859 (Please note it is Northumbria Police policy to appoint at the beginning of the band) Location: Middle Engine Lane Hours/Contract: 37 Hours, Permanent The role Here at Northumbria Police, we think our region is amazing! It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively, think you have what it takes to help us make a difference? This could be the perfect time for you to join us as a National Referral Mechanism (NRM) Administrator & Researcher in our Crime Department. Help protect and support some of the most vulnerable members of our communities. As an NRM Administrator and Researcher, you will manage and quality assure all National Referral Mechanism (NRM) referrals received by Northumbria Police, ensuring information is accurately recorded and progressed in a timely manner to support safeguarding and operational activity. An NRM referral refers to the process of identifying and referring potential victims of modern slavery or human trafficking to the National Referral Mechanism (NRM). This mechanism is designed to ensure that these victims receive appropriate support and protection. You will maintain records across force systems, identify trends and vulnerabilities through data analysis, and provide high-quality administrative support. Working with sensitive information, you will play a key role in ensuring accurate record keeping, effective case management and the delivery of organisational responsibilities. What you'll do

• Manage and quality assure all National Referral Mechanism (NRM) referrals received by Northumbria Police, ensuring referrals are accurately recorded, progressed and monitored in line with legislation, policy and national standards.
• Review referrals to identify crime, safeguarding and investigative opportunities, maintaining accurate records across force systems and ensuring compliance with crime recording and information management requirements.
• Support the identification and safeguarding of victims of modern slavery, human trafficking and exploitation, ensuring relevant information is shared with internal departments and partner agencies to enable timely intervention and support.
• Analyse referral data, intelligence and force information to identify trends, vulnerabilities, emerging threats and links between victims, offenders and organised crime groups, producing reports to support operational and strategic decision-making.
• Act as a key point of contact for NRM-related enquiries, providing advice and guidance to officers, staff and partner agencies, while working collaboratively with national agencies, police forces and external organisations to support investigations and intelligence development.
• Provide comprehensive administrative support to the Serious and Organised Crime Exploitation Department, including maintaining records, preparing reports, coordinating meetings and training events, and supporting the effective delivery of departmental and partnership activities. What you'll bring Essential:
• Demonstrable experience of conducting research, analysing information and presenting findings in a clear and accurate manner.
• Proficient in the use of Microsoft Office applications, particularly Word and Excel, with the ability to manage, analyse and maintain data effectively.
• Demonstrable attention to detail, with the ability to maintain accurate records and work with sensitive and complex information.
• Ability to effectively organise, prioritise and manage workloads, meeting deadlines while maintaining a high standard of work.
• Ability to work independently, using initiative and sound judgement to make informed decisions and resolve problems.
• Strong interpersonal skills, with the ability to build and maintain positive and professional relationships with colleagues, partner agencies and other stakeholders.
• Excellent verbal and written communication skills, with the ability to communicate clearly and professionally to a range of audiences.
• Flexible and adaptable, with the ability to respond positively to changing priorities and business needs.
• Demonstrates honesty, integrity and professionalism, with the ability to handle sensitive intelligence and confidential information appropriately. Desirable
• Demonstrable experience of conducting research and intelligence gathering, with a good working knowledge of the National Intelligence Model (NIM). RISC Researcher IPP accreditation and experience of using PND, LEDS or similar intelligence systems would be advantageous. Experience of providing administrative and business support, including supporting managers, servicing meetings and producing accurate minutes, while delivering a professional service to a wide range of internal and external stakeholders. Harnessing these differences creates a productive environment in which everyone feels valued, and their talents are fully utilised. Appointments are based on merit alone. Interested to learn more? For further information about the role please contact careers@northumbria.police.uk. What we offer
• 26 days' leave (increasing to 30 days for 5 years+ service) plus 8 bank holidays
• NHS Fleet Solutions Car Lease Scheme
• Enhanced maternity, shared parental and adoption leave
• Flexi time - allowing you to fit your working hours around your individual needs
• Flexible working (we are happy to discuss options such as compressed hours)
• Agile working – option to work from home, your team zone, and spaces across the force
• Fantastic market-leading public sector pension scheme with up to 16% employer contribution
• Corporate travel schemes – local rail, bus services and metro discounts
• Access to private healthcare and eye test vouchers
• Discounts on shopping and eating out thanks to the Blue Light Card and Blue Light Tickets
• We've invested in extensive paid sick leave, trained mental health first aiders on-site, an employee advice service for the times you need that additional support
• Access to gyms in some stations
• Sports & Social Club – join our thriving sports scene at Team NP and enjoy further exclusive discounts on days out and travel
• Cycle to work scheme
• Opportunity to volunteer in local community We are committed to creating a connected and agile workplace. For agile and home-based roles, employees are expected to work from a Force site at least once a week, with two days recommended. Hiring managers can discuss arrangements at interview. This approach supports collaboration, wellbeing and strong working relationships. Just so you know Candidates with priority status will be given precedence for this role over other applicants. Our application form will help us understand how your work, education and life experience has prepared you for the role of a NRM Administrator & Researcher with TeamNP. To help support your application research what makes us tick here at Northumbria, the role you're applying for and the values and behaviours that contribute. The recruitment process will consist of the initial application form followed by a face-to-face interview. Just so you know, you can save your application and come back to it any time prior to the closing date on the advert. If you have a disability, we can make reasonable adjustments to support you throughout the recruitment process. Please contact careers@northumbria.police.uk as early as possible so we can discuss your requirements. Use of AI in Applications: AI tools may be used to support your application; however, all information provided must be an accurate reflection of your own skills, experience and qualifications. We encourage genuine responses that demonstrate your suitability for the role. If your application is successful, we'll ask you to complete Management Vetting (MV) form, therefore you must be a resident of the UK for a minimum period of 5 years to ensure vetting checks can be successfully performed. A job offer will be dependent upon vetting clearance, medical information, and references. Terms of appointment This is a permanent role subject to a six-month probationary period. If you are successful in your application, you will have a six-month probation period with us where you will be unable to apply for any other post advertised internally or externally. Internal applicants should normally have completed six months in their current role. Where this requirement is not met, approval must be sought through the Careers mailbox and will be considered by the relevant policy/process owner.