Facilities and Services Officer

Job Introduction BPP Job Description Job Title: Facilities and Services Officer Location: London (Portsoken) Additional details: Centre-based position working Monday to Friday Contract type: Permanent Job Purpose This is a multifaceted role, incorporating facilities and centre service responsibilities alongside Health & Safety, IT and general day-to-day duties. This role presents an ideal opportunity for individuals who are passionate about providing outstanding professional support within the education sector, within a fast-paced environment. Key Responsibilities

• Open/close and secure the building, including site checks and patrols.
• Manage reception and act as the main point of contact for building users.
• Conduct daily building, room, health & safety, and maintenance checks.
• Coordinate facilities maintenance, contractors, and building-related issues.
• Manage stock, deliveries, post, and general site administration.
• Act as Health & Safety lead, First Aider, and Fire Marshal, supporting audits, drills, and compliance.
• Provide first-line IT support for classrooms and staff, escalating issues when needed.
• Support and invigilate computer-based assessments and classroom operations.
• Supervise cleaning and catering services and support internal/external events.
• Maintain site security, including CCTV reviews, access control, lanyards, and incident reporting.
• Handle safeguarding, compliance, data protection, and security concerns.
• Provide flexible cover and support wider Facilities Management team requirements. Essential Skills & Experience
• Experience in facilities, property, retail, or customer-facing environments.
• Strong customer service and stakeholder management skills.
• Ability to take ownership of issues and work independently.
• Excellent organisation, prioritisation, and time management skills.
• Strong written and verbal communication skills.
• Basic IT troubleshooting skills and confidence using Microsoft Office.
• Ability to work effectively both independently and as part of a team. Skills, Experience & Qualifications Required - Desirable
• You must be proactive, highly motivated and adaptable to change.
• Knowledge in Health & Safety with a qualification is preferred. BPP part of Lyceum Education Group reserves the right to amend or withdraw this advertisement at any time prior to the closing date, should we receive a high volume of applications or if business needs change.