Head of Operations and Delivery

Head of Operations & Delivery 📍 Stokenchurch, Buckinghamshire (Office-Based with UK Travel) 💰 £50,000 + Private Medical Insurance + Benefits Ever wanted to learn how to run a business directly from the founder who built it? This is not your typical Head of Delivery role. Our client is looking for a commercially minded, ambitious operations leader to work alongside the Founder and Managing Director, helping oversee a growing national operation while gaining exposure to every aspect of running a successful business. You'd be joining a well established business delivering professional driver services to some of the UK's most recognised organisations. From supporting major motor manufacturers and the UK's largest gas distribution network to delivering high-profile projects including COP26, the G7 Summit and NATO Summit, the business has built a strong reputation for quality, compliance and innovation. This role offers a genuine succession pathway, including the opportunity to progress towards share ownership and a future directorship. The Opportunity Reporting directly to the Managing Director, you'll play a pivotal role in the day-to-day running of the business while developing a deep understanding of commercial operations, client management and strategic growth. Key Responsibilities

• Lead operational delivery across a national network of drivers and specialist vehicles
• Oversee a major methane leak detection programme delivered on behalf of one of the UK's largest utility organisations
• Collaborate with the Director of Operations to ensure delivery, planning and compliance remain best-in-class
• Represent the business in client meetings and leadership discussions
• Travel regularly to customer sites and operational depots across the UK
• Use data, technology and AI tools to identify opportunities for improvement and drive efficiencies
• Support tender submissions, account management and business growth activities What We're Looking For
• Degree qualified in IT, Computer Science, AI, Data Science, Business or a related discipline
• Naturally curious about how businesses operate, grow and win work
• Strong analytical mindset with confidence using data and technology
• Calm under pressure with excellent relationship-building skills
• Experience within operations, logistics, fleet management, consultancy, project delivery or another fast-paced environment
• Comfortable taking ownership and making decisions
• Willing to work from the Stokenchurch office full-time and travel nationally
• Flexible to support a 7-day operation, including occasional evenings, weekends and on-call requirements (time off in lieu provided) What's On Offer?
• £50,000 basic salary
• Private Medical Insurance
• Time off in lieu for unsociable hours and on-call support
• Direct mentoring from an experienced founder
• Significant responsibility and visibility from day one
• Long-term career progression
• Genuine opportunity for shares and directorship