Case Worker - Birmingham - £26,000 - £31,000 - Hybrid Working

Empower women. Change lives. Make a lasting difference.

We are recruiting for a Caseworker (Domestic Abuse) to join a respected women's support service in Birmingham. This is a rewarding opportunity for someone passionate about supporting women facing complex challenges and helping them build safer, more independent futures.

Working within a trauma-informed environment, you will support women experiencing domestic abuse, mental ill-health, housing difficulties, financial hardship, offending behaviour, and substance misuse. You'll provide practical and emotional support, advocate on clients' behalf, and help women overcome barriers to achieve positive outcomes.

Package & Benefits

💷 Salary: £26,000 - £31,000 per annum

⏰ 37 hours per week

🏡 Hybrid working available with 1 day working from home per week

🚗 Mileage expenses reimbursed for business travel

📍 Birmingham-based role with community and partnership working

The Role

• Manage a caseload of women with multiple and complex needs.
• Complete assessments and develop person-centred support plans.
• Provide practical and emotional support around housing, benefits, finances, health, employment and family issues.
• Support women affected by domestic abuse to improve safety, wellbeing and independence.
• Advocate on behalf of clients and attend appointments when required.
• Attend multi-agency meetings, safeguarding conferences and MARACs.
• Develop strong working relationships with partner agencies and stakeholders.
• Maintain accurate case management records and reports.

Travel Requirements

The role is primarily based across Birmingham; however, you will also support women transitioning back into the community. These visits are planned in advance, and mileage is reimbursed.

About You

We're keen to hear from candidates who have:

• Experience supporting vulnerable women or individuals with complex needs.
• Knowledge of domestic abuse, safeguarding and trauma-informed practice.
• Experience managing a caseload and achieving positive client outcomes.
• Strong advocacy, communication and relationship-building skills.
• Experience working collaboratively with external agencies and professionals.
• A compassionate, resilient and non-judgemental approach.
• A full UK driving licence and access to your own vehicle.