Payroll and HR Operations Support

Job Details

Role Summary

This role is the admin support for the Talent and People Operations team. It keeps the day-to-day running smoothly for everyone in the team, and it directly supports payroll, taking on a share of payroll processing and stepping in to fully cover the Group Payroll Partner when they're off. It sits day-to-day with the Performance & Learning Partner and has a dotted line into the C&B Manager for the payroll part of the role. The split is simple: this role handles the admin and payroll processing that keeps the team moving, so the specialists in the team can focus on their own priorities.

Role Accountabilities

Team administration support

• Provide reliable and accurate day-to-day administrative support across the Talent and People Operations team.
• Manage shared team inboxes, ensuring queries are reviewed promptly, triaged effectively and either resolved or directed to the right person.
• Maintain accurate, up-to-date records and data across the team's activities.
• Prepare company communications when required, ensuring they are clear, accurate and appropriately designed.
• Support the coordination of meetings and team events and contribute to departmental project work.
• Pick up ad hoc administrative tasks as team priorities change

Payroll support

• Support weekly payroll processing alongside the Group Payroll Partner, ensuring starters, leavers, changes and other updates are input accurately and on time.
• Provide full cover for payroll processing and payroll queries when the Group Payroll Partner is absent, ensuring payroll continues to run smoothly and on schedule.
• Keep payroll records current and flag any issues, gaps or inconsistencies early.

Systems and data

• Assist with monthly team reporting, helping to pull together accurate and timely information.
• Support relevant system activity, campaigns and updates as required (for Atlas recruit, Ascend learning system, Applaud recognition platform and Payroll).
• Help keep employee records accurate and current across HR and payroll systems.
• Build simple reports and collate data when required by the team.

Role Requirements

• Experience in an HR admin, payroll admin or office support role
• Previous experience using Sage HR or Sage HRIS would be highly advantageous, although full training will be provided and this is not an essential requirement.
• Comfortable handling payroll inputs and changes accurately
• Used to juggling requests from several people at once without dropping the ball
• Happy working across a busy team and picking up varied tasks as priorities shift
• Experience with an HR or payroll system - desirable

Skills and Abilities

• Good attention to detail, especially with numbers and personal data
• Organised, with a habit of following things through to completion
• Able to challenge ways of working and regularly suggest improvements
• Comfortable with Excel and MS Office software
• A clear, friendly communicator who employees feel comfortable asking questions
• Trustworthy with confidential and sensitive information
• GCSE-level education or equivalent experience (essential)

Management Duties

• No

FCA Conduct Rules

Under the Senior Managers and Certification Regime the FCA and Aventum expects that:

• You must act with integrity.
• You must act with due skill, care and diligence.
• You must be open and cooperative with the FCA, the PRA and other regulators.
• You must pay due regard to the interests of customers and treat them fairly.
• You must observe proper standards of market conduct.
• You must act to deliver good outcomes for retail customers.