Business Architect

About the Role

We are seeking a visionary yet hands-on Business Architect to join our Global Digital Sales Team and redefine how sales, partners, and customers engage across our global B2B ecosystem.

This role blends commercial strategy with practical business architecture-designing the capabilities, processes, and tools that power digital selling, channel enablement, and customer experience.

The ideal candidate combines strategic business acumen with the ability to roll up their sleeves-mapping sales processes, documenting capabilities, and designing future-state operating models that drive revenue efficiency and scalability. Guided by the philosophy "don't automate-obliterate," this role focuses on business process reengineering: removing barriers, simplifying complexity, and architecting streamlined, data-driven models ready for automation, AI, and digital acceleration.

Working closely with sales leaders, operations, and platform teams, the Business Architect ensures that sales and commercial processes-from lead to order to revenue-are aligned to deliver measurable outcomes, improve conversion rates, and enhance partner and customer engagement in a rapidly evolving digital marketplace.

Your Key Responsibilities

Key Responsibilities

• Sales Architecture & Design: Define and document the commercial and sales architecture, mapping lead-to-cash processes and customer/partner journeys that improve efficiency and experience.

• Reimagine, Don't Automate: Apply business process reengineering principles to simplify or redesign sales workflows rather than simply digitizing legacy practices.

• Drive Revenue Transformation: Partner with Sales, Marketing, and Operations leaders to align processes and capabilities with growth strategies, sales KPIs, and customer value drivers.

• Govern & Standardize: Establish consistent documentation, governance frameworks, and ownership models across sales, quoting, and order management processes.

• Enable Through Technology: Collaborate with IT and CRM/ERP platform teams to ensure Dynamics support optimal sales execution and analytics.

• Champion Continuous Improvement: Benchmark against B2B best practices and lead initiatives to enhance efficiency, predictability, and conversion across the sales ecosystem.

Qualifications / Requirements

Must-Have Skills & Experience

• Commercially driven, focused on revenue growth and measurable business outcomes.

• Hands-on and structured, with strong documentation and analytical discipline.

• Confident communicator who can influence across Sales, Operations, and IT.

• Curious, adaptive, and energized by driving change in dynamic commercial environments.

• Passionate about simplifying how selling gets done-turning strategy into scalable, modernized processes.

Nice-to-Have Skills & Experience

• Experience in IT distribution or technology services.

• Exposure to multi-platform digital transformation.

• Knowledge of strategic planning frameworks.

• Experience in organisational design or simplification.

Education & Qualifications

Bachelor's degree in Business, Strategy or related field preferred.

Relevant certifications advantageous.

Key Performance Indicators (KPIs)

• Delivery of capability frameworks.

• Operating model improvements.

• Reduction in complexity.

• Alignment of digital investments.

• Adoption of business architecture principles.

• Adoption of platforms by users

About Us

Join a growing global business

Westcon-Comstor is a leading name in IT distribution with US$4.35 billion in global revenues. Our job is to link technology vendors to our distribution partners who resell software and solutions to business and other customers.

This is an exciting time to join our expanding UK and Ireland operation, which serves the EMEA region. We have ambitious plans and huge future potential - you will be ideally placed to grow your career in a dynamic yet supportive culture.