Partner Success Manager

About the Role

As a Business Development Manager, you will provide product management & sales engagement to our telecommunication partners. You will understand how to build strong business relationships with vendors and partners. You will be a key element in developing aligned strategies for the benefit of Westcon. You will participate in the execution of sales and marketing plans.

Your Key Responsibilities

Your Key Responsibilities:

Sales

• Strong relationship with Telco Operator across Italy, focused on their internal process for creating new opportunities and manage existing agreement

• Identify and establish new customer accounts (e.g., call dormant accounts, cold call, obtain leads from vendors)

• Maintain and grow business with existing accounts

• Support internal sales in managing account administration

• Consult with customers in selling and supporting Westcon products and services

• Provide product presentations and sales training for assigned accounts

• Manage demo stock requirements and evaluation stock

• Prepare partner plans and execute directly

• Identify cross selling opportunities within Westcon's products and services portfolio

• Create value add opportunities for Westcon

• Develop relationships with Vendor Account Management Teams

Customer Support

• Keep customers up to date with product-related information

• Coordinate with training, marketing, business development, and product management to effectively support the customer

• Establish productive vendor relations to ensure quality of service to customers

Business Management

• Maintain up-to-date profiles on accounts showing revenue projects and quotas

• Gain general understanding of customer business and strategic plans as they relate to Westcon products and services

• Maintain relevant account information on CRM.

• Monitor performance of allocated accounts and identify areas of opportunity

• Provide support in sales presentations, products demonstrations, customer training, and solution delivery

• Consult with appropriate internal resources for guidance and support in serving customers

• Provide & manage forecasts into Product Manager

• Work at customer sites as part of engagement strategy

• Attend customer meetings as required, including any additional Westcon support as required ie: Presales

Administrative/Self Development

• Ensure forecasts are submitted in a timely and accurate manner.

• Prepare business development plans for account set.

• Attend relevant internal and external product training and all required internal and external meetings

• Meet all reporting deadlines with accuracy (e.g., call reporting, pipeline reporting, etc).

• Maintain and develop own knowledge of Westcon and vendor product portfolio

Qualifications / Requirements

ABOUT YOU

You have a similar experience in the IT industry.

You have at least 5 years of experience.

Previous dealings with Telco Operators would be advantageous

Fluent in English & Italian.

Ideally, you have knowledge or technical understanding in Cybersecurity and/or Networking.

You have great hunting skills, and you are able to work in a team.

About Us

Join a growing global business

Westcon-Comstor is a leading name in IT distribution with US$5billion in global revenues. Our job is to link technology vendors to our distribution partners who resell software and solutions to business and other customers.

This is an exciting time to join our expanding European operation, which serves the EMEA region. We have ambitious plans and huge future potential - you will be ideally placed to grow your career in a dynamic yet supportive culture.