Senior Medical Secretary

North Bristol NHS Trust (NBT) and University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) have merged as of 1st July 2026 to become Bristol NHS Foundation Trust. This creates an exciting future that brings together the best of both organisations. As a single, strong and sustainable organisation, we will not only be able to deliver better outcomes for our patients and fairer care for our population, but it will also provide greater opportunities for our people. Bristol NHS Foundation Trust recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life. Our job adverts may close as soon as sufficient applications have been received. Considering this, if you are interested in this role, please do apply as soon as you can. Generative artificial intelligence (AI) describes algorithms that can be used to produce new content, including audio, code, images, text, simulations, and videos. It is developing all the time and is now being used as a support mechanism for all kinds of content-based creations. Please note the use of AI is monitored and if applicants have used it then they are required to declare this. Job Overview If you have a ‘can do' attitude, are motived and seeking a rewarding role, we welcome your application. This is an excellent opportunity to join the Trauma and Orthopedic Team at Bristol Foundation Trust - Southmead Site. We are looking for an administrator/medical secretary to provide comprehensive and efficient support to the Consultants and wider medical team. By personally assisting with the administrative workload, you will help to enable the Consultants to optimise clinical commitments. It is essential that the post holder exercises initiative and judgement using acquired skills and knowledge, maintaining confidentiality at all times. The post holder will be conscientious and provide an empathic and sensitive point of contact for patients/relatives and carers. Previous NHS experience would be an advantage, as well as the ability to work on your own initiative. We are looking for a team player with excellent communication skills, and the ability to maintain Trust Values throughout all aspects of their work. Main duties of the job Key Responsibilities Will Include

• Provide secretarial support to named Consultants
• To efficiently deal with incoming and outgoing calls which can be high in volume
• Maintaining and ensuring that efficient systems and processes are in place to effectively support your team
• To work as a member of the secretarial/admin team ensuring deadlines are met and adequate secretarial cover is provided
• To be responsible for the organisation of meetings and booking of rooms as necessary
• Receive, sort and prioritise daily correspondence
• Prioritise conflicting deadlines and know when to ask for help Working for our organisation Bristol Foundation Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered. We commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services. Bristol Foundation Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups. Detailed Job Description And Main Responsibilities For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy. Person specification Education/Training/Qualifications Essential criteria
• Education to GCSE English Standard or equivalent
• RSA/OCR 3 typing qualification or equivalent Work Experience Essential criteria
• Experience of working in the NHS or similar organisation
• Previous secretarial experience dealing with telephone enquiries, correspondence, office administration and diary management
• Experience of working to protocols and procedures
• To have supervisory skills and the ability to delegate work appropriately Desirable criteria
• Experience of working in a multi-disciplinary or busy team environment Knowledge/Skills/Abilities Essential criteria
• Excellent customer care skills to support a positive patient experience, and an articulate, confident manner, both face to face and on the telephone
• To have excellent organisational skills and meticulous attention to detail
• Excellent time management and task management skills in order to respond to the demands of the post and be able to work independently
• Excellent IT skills and proficient in using word processing, digital dictation, database and spreadsheet packages, and hospital IT systems
• To have supervisory skills and the ability to delegate work appropriately We hope that you will decide to join us and become part of this exciting journey, helping us to shape our future together.
• The Trust is committed to investing in and caring for all our staff. We will support you in maintaining and improving your health and wellbeing, as well as your career development through management and training support - developing exceptional people for exceptional careers.
• To comply with Part 7 of the Immigration Act 2016 all applicants must be able to speak fluent English to an appropriate standard which will be assessed at Interview.
• If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system.
• The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
• By applying for this post, you are agreeing to Bristol NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
• Please be aware of scams – unless specified above, we will only communicate with you via @recruit.trac.jobs or nhs.net e-mails and we will never ask you for any payments. Important Please note that if you apply for a position with this Trust, you may be contacted via Trac or via email. This includes invites for job interviews. We therefore recommend that you regularly check your Trac account and email accounts. We may also contact you by texting the mobile number, if provided, on the application form. Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore, please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job. As a guide interviews should usually take place within 3 weeks of the closing date. When providing employment reference details, please provide correct work-related email addresses so references can be sought promptly when we are looking to progress your application. Your referee must all be known to you in a line manager or professional lead capacity.